Jonathan Vazquez
Chicago,IL
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Head of Operations
GAA Holdings LLC
06.2023 - Current
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assistant Manager
WashU Car Wash
08.2023 - 12.2023
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Team Supervisor
WashU Car Wash
06.2023 - 08.2023
- Interacted with cross-functional support groups to manage day-to-day operations and identified and resolved operational problems using defined processes, expertise and judgment.
- Developed, recommended and implemented measures to improve productivity, performance, quality and career path for staff members.
- Incentivized performance metric improvements through various programs and initiatives designed to reward exceptional effort and noteworthy contributions.
- Espoused results-oriented management strategies throughout leadership structure to enhance focus on primary objectives.
Customer Service Attendent
WashU Car Wash
01.2022 - 06.2023
- Company Overview: Widely known Car wash in the southside of Chicago, putting customers first when providing our best service
- To be able to give our full provided service to our customers the best experience possible
- Being able to close and open the Car Wash while still being fully functional
- Providing many communicate skills
- Widely known Car wash in the southside of Chicago, putting customers first when providing our best service
- Contact : Carlos Curras +1(616)308-6895
Package Handler
UPS
11.2022 - 02.2023
- Company Overview: One of the most significant facilities, providing the quickest and fastest service to satisfy customers
- One of the most significant facilities, providing the quickest and fastest service to satisfy customers
- Contact : -N/A N/A
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed safety regulations to maintain safe work environment.
Education
Bachelor of Science - Civil Engineering
University of Illinois At Chicago
Chicago, IL05-2027
High School Diploma -
John Hancock College Prep High School
Chicago, Il05-2023
Skills
- Leadership
- Communication skills
- Public Speaking
- Working under pressure
- Effective Problem solving
- Multitasking
- Profit and loss accountability
- Multitasking Abilities
- Business Intelligence
- Recruitment
- Marketing strategy
Affiliations
- Chicago Scholars
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
WashU Car Wash
08.2023 - 12.2023
Head of Operations
GAA Holdings LLC
06.2023 - Current
Team Supervisor
WashU Car Wash
06.2023 - 08.2023
Package Handler
UPS
11.2022 - 02.2023
Customer Service Attendent
WashU Car Wash
01.2022 - 06.2023
Bachelor of Science - Civil Engineering
University of Illinois At Chicago
High School Diploma -
John Hancock College Prep High School