Jonathan Ventura
Maspeth,NY
Summary
Experienced in warehouse operations with a focus on inventory management and customer service. Organized cleaning schedules and maintained cleanliness standards, ensuring a safe and efficient work environment. Supervised a team of associates, facilitating communication between staff and management to enhance operational procedures. Demonstrated problem-solving skills by resolving customer service issues related to order fulfillment, contributing to overall satisfaction. Always excited to learn new tasks and roles. Very hardworking when there is work needed to be done and will manage time efficiently.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Bogopa
Brooklyn, New York
06.2023 - Current
- Organized regular cleaning schedules for all warehouse areas to maintain cleanliness standards.
- Utilized computer programs such as Microsoft Office Suite to generate reports on a weekly basis.
- Managed day-to-day activities within the warehouse by assigning tasks among workers efficiently.
- Communication between managers and staff regarding operational procedures and policies.
- Created reports detailing shipment information such as quantity received or shipped out, product availability.
- Resolved any customer service issues related to orders picked up from the warehouse.
- Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
- Reviewed production schedule, customer orders, work orders and requisitions to determine items to be moved, gathered or distributed.
- Assembled customer orders from stock and staged completed orders on pallets or shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
Forklift Operator
Bogopa
Brooklyn, New York
06.2023 - Current
- Received incoming shipments; verifying quantity, condition, labeling accuracy and conformance to purchase order specifications.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Ensured safety procedures were followed when operating forklifts.
- Checked expiration dates on products prior to stocking shelves or shipping out orders.
- Maintained current forklift training and certification as required by company policies.
- Operated forklifts to transport materials between loading, processing, and storage areas.
Education
High School Diploma -
Williamsburg High School of Art And Technology
Brooklyn, NY06-2021
Skills
- Inventory management
- Customer service
- Team supervision
- Communication skills
- Multitasking and organization
- Problem solving
- Time management
- Attention to detail
Languages
English
Native/ Bilingual
Spanish
Professional
Certification
- Forklift certificate
References
References available upon request.
Timeline
Warehouse Lead
Bogopa
06.2023 - Current
Forklift Operator
Bogopa
06.2023 - Current
High School Diploma -
Williamsburg High School of Art And Technology