Jonathan Venturino
Grandview Heights,OH
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Shift Manager/Security Patrol Officer
Ohio History Connection
09.2016 - Current
- Monitored surveillance equipment proactively, identifying suspicious activity before incidents occurred.
- Ensured accurate incident documentation through thorough review of all reports submitted by officers.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Provided exceptional customer service by addressing inquiries from clients or visitors promptly and courteously.
- Successfully resolved conflicts among team members, fostering a positive work environment conducive to productivity.
General Merchandise Team Lead/Crew Memeber
Meijer
04.2024 - 06.2024
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Corrections Officer
Tri-Counties Regional Center
05.2018 - 05.2018
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Prevented contraband introduction through diligent cell searches and visitor screenings.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Animal Daycare, Kennel, and Grooming
Village Gate Animal Hospital
02.2015 - 10.2017
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Kept detailed records to track each pet''s progress and specific requirements, ensuring consistent quality across visits.
- Monitored animals for behavioral problems and signs of health issues.
- Contributed to a harmonious workplace culture by actively participating in team meetings and offering constructive feedbacksuggestions.
- Maintained a professional appearance and demeanor at all times, upholding the salon''s reputation for exceptional service.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
Assistant Day Manager/Host Receptionist
Galaxy Games and Golf
02.2011 - 02.2016
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with upper management to optimize staff scheduling, reducing labor costs while maintaining excellent service levels.
- Managed cash handling procedures, ensuring accurate accounting of all transactions during shifts.
- Boosted team morale with effective communication and motivational strategies.
Newspaper Carrier
SNP Newspapers
09.2005 - 08.2010
- Assembled and bagged newspapers prior to delivery.
- Maintained punctual delivery times for consistent customer service experience.
- Demonstrated adaptability by adjusting routes according to changes in customer preferences or residential locations.
- Built strong relationships with customers, addressing concerns and resolving issues promptly.
Library Page
Grandview Heights Public Library
06.2007 - 08.2009
- Maintained an orderly and welcoming environment through regular shelf-reading and straightening of materials.
- Enhanced patron experience by efficiently shelving and organizing materials according to library classification systems.
- Collaborated with fellow library staff on inventory management, reducing the number of misplaced or lost items.
- Performed routine clerical tasks including data entry, filing, photocopying, and record keeping, streamlining daily operations.
- Assisted with the preparation and setup of meeting rooms for library-sponsored events, ensuring a smooth experience for all participants.
- Actively participated in staff meetings and training sessions to continually improve knowledge of best practices in library services.
Education
Bachelor of Science - Criminal Justice Administration
Franklin University
Columbus12.2023
Associate of Arts - General Studies
Columbus State Community College
Columbus01.2020
High School Diploma -
Grandview Heights High School
Columbus05.2010
Skills
- Interpersonal Skills
- Effective Communication
- Crisis Management
- Customer service focus
- Analytical Skills
- Multitasking
- Punctual and Reliable
Certification
- Emergency Medical Technician
- HIPAA Certification
Timeline
General Merchandise Team Lead/Crew Memeber
Meijer
04.2024 - 06.2024
Corrections Officer
Tri-Counties Regional Center
05.2018 - 05.2018
Security Shift Manager/Security Patrol Officer
Ohio History Connection
09.2016 - Current
Animal Daycare, Kennel, and Grooming
Village Gate Animal Hospital
02.2015 - 10.2017
Assistant Day Manager/Host Receptionist
Galaxy Games and Golf
02.2011 - 02.2016
Library Page
Grandview Heights Public Library
06.2007 - 08.2009
Newspaper Carrier
SNP Newspapers
09.2005 - 08.2010
Bachelor of Science - Criminal Justice Administration
Franklin University
Associate of Arts - General Studies
Columbus State Community College
High School Diploma -
Grandview Heights High School
- Emergency Medical Technician
- HIPAA Certification
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