Hi, I’m
Jonathan Vides
Fontana,California
Summary
Dynamic professional with a proven track record at Rainforest Cafe, excelling in relationship building and multitasking. Recognized for enhancing customer loyalty through effective upselling and training initiatives. Adept at problem-solving and fostering collaboration, contributing to a vibrant team culture while ensuring seamless operations during peak times.
Overview
4
years of professional experience
Work History
Rainforest Cafe
Restaurant Worker
03.2023 - Current
Job overview
- Coordinated duties and schedules for the entire host staff.
- Served as membership ambassador selling memberships to cultivate customer loyalty.
- Supervised front-of-house operations.
- Collaborated with social media team to coordinate in-restaurant events like breakfast with the Easter Bunny and offsite events.
- Performed as “ cha cha the red eyed tree frogs” for restaurant events, off site/ pop up events, and for the companies social media accounts.
- Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
- Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Streamlined communication between front-of-house and back-of-house teams for smoother operations during busy shifts.
Fontana Pet Store
Petstore Assistant
01.2021 - 01.2023
Job overview
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Maintained hygienic conditions for cages and customized food provisions.
- Guided guests in understanding various animal species.
- Increased accessory sales through effective upselling techniques.
Education
Fontana High SchoolFontana, CA
05.2023
Skills
- Attention to detail
- Relationship building
- Problem-solving
- Decision-making
- Multitasking and organization
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Worker
Rainforest Cafe
03.2023 - Current
Petstore Assistant
Fontana Pet Store
01.2021 - 01.2023
Fontana High School
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