Jonathan Villalobos
Irvine,CA
Summary
Results-driven Operations Professional with expertise in process improvement, financial operations, vendor management, and cross-functional coordination. Experienced in ERP-supported workflows, KPI tracking, and stakeholder collaboration. Capable of enhancing operational efficiency and managing teams in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Epic Dad OC
01.2025 - Current
- Lead daily business operations across multiple functional areas, ensuring operational accuracy, efficiency, and timely execution of deliverables.
- Managed relationships with 20+ vendors and 15+ clients as primary point of contact for operational coordination, issue resolution, and service execution, enhancing collaboration and service quality.
- Supervise staff performance, delegate responsibilities, and maintain accountability to support operational goals and service standards.
- Tracked operational KPIs and analyzed workflow data to identify process improvement opportunities, contributing to enhanced productivity and operational effectiveness.
- Collaborate cross-functionally to streamline accounts payable processes, improve operational workflows, and support scalable business growth initiatives.
- Utilize QuickBooks and ADP to support payroll administration, financial tracking, reporting, and operational management activities.
- Supported continuous improvement initiatives by identifying inefficiencies and implementing operational enhancements, fostering a culture of optimization across departments.
Accounts Payable Specialist
Villalobos Construction LLC
01.2018 - 01.2025
- Managed full-cycle accounts payable operations, including invoice processing, reconciliation, vendor communication, and payment workflows.
- Performed three-way matching between purchase orders, receipts, and invoices to ensure financial accuracy and timely processing.
- Utilized ERP and accounting systems to maintain accurate financial records, enhancing operational visibility.
- Collaborated with vendors and internal teams to resolve discrepancies, streamlining operational workflows.
- Assisted with budget tracking and cost-control initiatives, coordinating operations across construction projects.
Legal Intern
Horsemen Inc
01.2023 - 01.2024
- Facilitated fraud investigations by managing case setup, reviewing surveillance, organizing documentation, and executing field operations.
- Evaluated investigative information and contributed to reporting, coordinated workflows, and communicated with clients.
Associate
Irvine Company
01.2022 - 01.2023
- Delivered customer and operational support in a fast-paced environment while coordinating across departments to resolve issues efficiently.
Education
Bachelor of Arts - Criminology, Law and Society
University of California, Irvine
Skills
- Operations Management
- Process Improvement
- KPI Reporting
- Vendor & Client Management
- Budget Coordination
- Workflow Optimization
- Cross-Functional Collaboration
- Team Leadership
- Accounts Payable Operations
- ERP & Financial Systems
- Microsoft Excel
- Microsoft Office Suite
- Google Workspace
- ADP
- QuickBooks
Leadership Experience
- President of Recruitment, Sigma Phi Epsilon, 2023-2024
- Voting Delegate, Interfraternity Council (IFC)
- Representative, Violence Intervention & Prevention Program
Timeline
Operations Manager
Epic Dad OC
01.2025 - Current
Legal Intern
Horsemen Inc
01.2023 - 01.2024
Associate
Irvine Company
01.2022 - 01.2023
Accounts Payable Specialist
Villalobos Construction LLC
01.2018 - 01.2025
Bachelor of Arts - Criminology, Law and Society
University of California, Irvine