Jonathan VIllegas
West Covina,CA
Summary
Resourceful Owner/Operator known for high productivity and efficient task completion. Possess specialized skills in strategic planning, financial management, and customer service excellence. Excel in communication, leadership, and problem-solving to navigate business challenges and drive growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Owner/Operator
Postal Bay
Hacienda Heights, California
06.2022 - 04.2025
- Managed daily operations of shipping and receiving services.
- Coordinated local deliveries and logistics for timely service.
- Developed marketing strategies to promote services within the community.
- Ensured compliance with postal regulations and safety standards.
- Built strong relationships with vendors and local businesses for collaboration.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Acquired and revitalized a struggling business, transforming it into a successful venture.
Technical Sales Consultant
Creative Security Technology
City of Industry, CA
06.2021 - 11.2022
- Identified products and services that would be best fit for customer projects.
- Pleasantly greeted customers both in-person and on phone, providing exceptional assistance and service and promoting lasting business relationships.
- Updated and organized records of customer accounts, contact information and transactions.
- Reported and presented sales, leads and new contacts to management when appropriate.
- Assessed customer needs, explained complex technical information and provided information regarding useful products and promotions.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Documented customer correspondence in CRM to track requests, problems and solutions.
International Sales Director / Tech Support
Camstar
Upland, CA
12.2018 - 02.2021
- Stayed up to date with new product launches and kept sales team members on board with changing plans.
- Maintained sales volume and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
- Conveyed customer needs and preferences to design and production departments.
- Conducted performance reviews using key performance indicators to track efficiency and discover opportunities for additional training.
- Participated in events, attended training seminars and traveled manufacturer product showcases and off-site locations.
- Delivered sales presentations at national conferences to highlight industry trends, provide additional training, clarify new business goals and award top sellers.
- Motivated staff to become top sales closers and exceed benchmarks.
- Gave sales presentations, negotiated contracts and promoted services to customers.
Sales Director
Savvy Tech / ENS Security
City of Industry, CA
12.2016 - 11.2018
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Negotiated and closed deals with minimal oversight.
- Sold various products by explaining unique features and educating customers on proper application.
- Built trusting relationships with customers by making personal connections.
- Made appointments with interested customers according to schedule availability.
- Set up new accounts and listed personal, demographic and payment information in system.
- Contacted private individuals or businesses by telephone to solicit sales.
- Maintained proficiency in revenue and sales.
- Made 100 calls per day.
Manager
Express Water
Hacienda Heights, CA
01.2010 - 12.2017
- Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
- Greeted and encouraged feedback from customers to implement in-store operational changes.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
- Developed attractive and engaging print and digital ads.
- Assessed customer needs and upsold products and services to maximize sales.
Education
CompTIA A+ - Computer Installation And Repair Technology
ITT Technical Institute
05.2004
High School Diploma -
Mt Olive High School
Duarte, CA06.2003
Skills
- CCTV solutions
- CRM systems
- Shipping and receiving processes
- Project negotiations
- Sales engineering
- Sales tracking
- Consultative selling
- Market intelligence
- Territory growth
- Sales processes
- People skills
- Positive attitude
- Team management
- Inventory management
- Vendor management
- Call center operations
- Technical troubleshooting
- Project management
- Embedded systems knowledge
- Customer relationship management
- Sales closing techniques
- B2B and B2C sales strategies
- Inside and outside sales management
- Product distribution and merchandising
- Business development strategies
Certification
- [Bureau of Security and Investigative Services] 2022
Timeline
Owner/Operator
Postal Bay
06.2022 - 04.2025
Technical Sales Consultant
Creative Security Technology
06.2021 - 11.2022
International Sales Director / Tech Support
Camstar
12.2018 - 02.2021
Sales Director
Savvy Tech / ENS Security
12.2016 - 11.2018
Manager
Express Water
01.2010 - 12.2017
CompTIA A+ - Computer Installation And Repair Technology
ITT Technical Institute
High School Diploma -
Mt Olive High School
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