Jonathan Vinson
Clayton,NC
Summary
To work as a team, or as an individual to achieve, and accomplish tasks or goals set forth by the employer. Seasoned Service Manager bringing thirty plus years of merchandising experience. Proficient in business practices, standards of operation and customer needs. Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
Overview
34
34
years of professional experience
Work History
Merchandise Service Manager
Lowe's Home Improvement
02.2006 - 03.2024
- Initially hired on as a Product Service Associate, where I executed merchandising task set forth by the company, team grew over the years allowing me the opportunity to become the Product Service Supervisor, and the manager of an area team for a short time working in various Lowe's locations until 2018 when they relaunched the program as the MST team where I became the Merchandise Service Manager an hourly position, where my responsibilities included leading a team of eighteen individuals, scheduling them in Kronos, conducting performance reviews, coaching and training, as well as directing them in service tasks in high performing sales areas, and the execution of corporate resets and directives determined by the company.
Vendor Retail Merchandiser
Varnell, Struck
02.2004 - 02.2006
- Outside Vendor Merchandiser, responsible for servicing building material products in multiple Lowe's stores, from resets to pulling buybacks and damaged products, issuing credit, and putting up point of sale materials.
- Arranged consistent shelves, bins, and racks at ten locations by following established planograms.
Department Manager
Sam's Club
06.1990 - 02.2004
- Managed a team to accomplish merchandising tasks and sales goals set forth by the company, in my time there I worked as a sales associate, membership sales associate, outside marketing representative, receiver un loader, cashier supervisor, sales floor department supervisor, and as an audit and inventory control supervisor.
Education
Business Admin -
Campbell University
Buies Creek, NCSkills
- Positive Attitude
- Team Leadership
- Multitasking and Organization
- Customer Service
- Problem-Solving
- Critical Thinking
- Reliable and Responsible
- Employee Training and Development
- Customer Service Management
- Time Management
- Conflict Resolution
- Goal-Oriented
Timeline
Merchandise Service Manager
Lowe's Home Improvement
02.2006 - 03.2024
Vendor Retail Merchandiser
Varnell, Struck
02.2004 - 02.2006
Department Manager
Sam's Club
06.1990 - 02.2004
Business Admin -
Campbell University
Similar Profiles
Don BusbyDon Busby
Receiver at Lawes Home Lowe's home ImprovementReceiver at Lawes Home Lowe's home Improvement
Mekyll RobinsonMekyll Robinson
Order Fulfillment Associate at Lowe's Home ImprovementOrder Fulfillment Associate at Lowe's Home Improvement
Dagney Ayn Rand MuliDagney Ayn Rand Muli
Merchandising Associate at Lowe's Home ImprovementMerchandising Associate at Lowe's Home Improvement
Christopher PortaChristopher Porta
Department Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLCDepartment Supervisor/Sales Associate at Lowe's Home Improvement Centers, LLC
Lea JohnsonLea Johnson
Assistant Property Manager at Mid-America Apartments Co.Assistant Property Manager at Mid-America Apartments Co.