Customer-savvy. Accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Dependable successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
Work History
Armed Security Guard
Metro One Loss Prevention Services Group
Main, Garden Grove, CA, 92841, United States
05.2023 - 03.2024
Performed hourly patrols of building areas, parking lots and facility grounds.
Reduced incidents of theft and vandalism by implementing strict security protocols.
Participated in ongoing training programs to stay current on industry best practices and enhance professional skills.
Maintained accurate documentation of all security-related activities, ensuring compliance with regulatory requirements.
Detected suspicious activity by vigilantly observing surroundings and monitoring access points during shifts.
Ensured constant readiness for emergencies through regular maintenance checks on vital equipment such as alarm systems and fire extinguishers.
Responded to emergency situations with professionalism, quickly assessing and addressing potential threats.
Runner
LAZ Parking
Los Angeles, USA
02.2021 - 11.2023
Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
Turn off each car and remove keys
Provide each customer with a valet ticket and provide retrieval process
Park and retrieve cars like a champ
This means carefully, efficiently, and in a timely manner
Provide a self-reliant attitude when needed
Must be able to work with or without supervision
Promote awesome customer relations
Smile, go above and beyond, make them love LAZ Parking the moment they meet you
ASSISTANT MANAGER
PARKING CONCEPTS I.N.C
Rodeo Drive
01.2014 - 02.2016
Supervise parking procedures
Patrol building and ward off intruders
Monitor and support security-related processing for cleared staff
Evaluate incidents and determine course of action
Manage processes for protecting classified, proprietary, and sensitive information
Parking guest vehicles in a safe and courteous manner and may execute transactions
Responsible for greeting guests upon arrival in a polite and courteous manner as well as offering assistance with guests' questions
Education
Photography - Economics, Statistics
TRADE TECHNICAL COLLEGE
1900 Pico Blvd, Santa Monica, CA 90405
08.2013
High School Diploma -
Los Angeles High School
4650 W Olympic Blvd, Los Angeles, CA 90019
08.2009
Skills
Microsoft Excel
Power Point
Publisher
Adobe
Outlook Express
Scanning Technology
Communication
Time Management
Decision-making Skills
Leadership
Interpersonal
Technical Skills
Assessments
Work style: Reliability, Expert, 12/01/20
Delivery driver fit, Highly Proficient, 12/01/20
Additional Information - Note
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Front Desk Administrator and Safety Guard at Metro One Loss Prevention Services GroupFront Desk Administrator and Safety Guard at Metro One Loss Prevention Services Group
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