Jonathan Ward
Elizabeth City,NC
Summary
Dedicated warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete.
Overview
4
4
years of professional experience
Work History
Head — House Cleaner
Debbies Cottage Cleaning
03.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
- Handled requests for extra linens, toiletries and other supplies.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
Warehouse Associate
Pepsi Bottling Ventures
09.2022 - 04.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Completed cycle counts and monthly inventory.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
Warehouse Associate
Communications Test Design Inc
07.2021 - 08.2022
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Performed inventory control, such as counting, and stocking merchandise.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Consistently lifted materials weighing as much as 100 pounds.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
Sales Associate
General Nutrition Center, GNC
07.2020 - 07.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintain general supplement knowledge to give customer the best product available
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Operations Administrator
Fed Ex Ground
10.2019 - 09.2020
- Provided answers to customer questions via phone and email, typically within minutes.
- Assisted with documenting key processes and procedures and security protocols.
- Motivated and trained employees to maximize team productivity.
- Tracked company equipment, tools and technology to manage inventory.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Work with hand held technology for inventory and delivery purposes.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Coded packages for damages and contacted shipper for resolution.
Education
HS Diploma -
Northeastern High School
Skills
- Predictive and Preventive Maintenance
- Loading and Unloading
- Invoice Verification
- Material Handling
- Forklift Operation
- Excellent Driving Record
- Shipping and Receiving
- Customer Care
- Money Handling
- Customer Service
Timeline
Warehouse Associate
Pepsi Bottling Ventures
09.2022 - 04.2023
Head — House Cleaner
Debbies Cottage Cleaning
03.2022 - Current
Warehouse Associate
Communications Test Design Inc
07.2021 - 08.2022
Sales Associate
General Nutrition Center, GNC
07.2020 - 07.2021
Operations Administrator
Fed Ex Ground
10.2019 - 09.2020
HS Diploma -
Northeastern High School
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