Jonathan Wedlund
Vivian,LA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
28
28
years of professional experience
Work History
Restaurant Manager
Cafe 180
06.2021 - Current
- Manage daily operations to ensure high level of efficiency, consistency, and quality in both food and service.
- Meet, greet, and encourage feedback from customers and use feedback to implement positive changes within restaurant.
- Correctly calculate inventory and order appropriate supplies.
- Promote positive atmosphere and go above and beyond to guarantee each customer receives exceptional service
- Produces weekly menu
- Prepares food to customers satisfaction
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Rural Mail Carrier
United States Postal Service, USPS
06.1996 - 01.2021
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately 300 customers per shift.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Utilized USPS technology tools effectively to track packages accurately throughout delivery process.
- Adhered to all postal regulations while delivering mail, upholding USPS standard of professionalism.
Education
Associate of Applied Science - Electronics
Devry University
Columbus, OH05.1998
Skills
- Customer-Oriented
- Menu Pricing and Writing
- Expense Tracking
- Organization and prioritization
- Food Service Background
- Passion for customer satisfaction
- Order delivery practices
- Team Leadership
- Supply Ordering and Management
- Calm and Pleasant Demeanor
- Cost controls
- Monitoring Food Preparation
- Kitchen staff coordination
- Managing Deliveries
- Cost Estimation
- Portion Control
- Inventory control and record keeping
- Customer loyalty
- Adaptable
- Business operations expertise
- Menu development
- Supervisory skills
- Conflict resolution techniques
- Recipes and menu planning
Timeline
Restaurant Manager
Cafe 180
06.2021 - Current
Rural Mail Carrier
United States Postal Service, USPS
06.1996 - 01.2021
Associate of Applied Science - Electronics
Devry University