Jonathan White
Operations Manager
Lee's Summit,MO
Summary
Talented Operations Supervisor well-versed in multifaceted business and employee management to achieve targeted results. Decisive leader and strategic problem solver with exceptional communication and foresight. Organized and personnel-focused strategic problem-solver with innovative solutions to uncharted problems.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
Work History
Satellite Communications Operations Supervisor
U.S. Army
Fort Carson, CO
09.2020 - Current
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Motivated and trained employees to maximize team productivity.
Operations Coordinator
U.S. Army
Joint Base Elmendorf-Richardson, AK
09.2016 - 08.2020
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Implemented troubleshooting, root cause analysis and issue resolution.
Operations Support Manager
U.S. Army
Fort Huachuca, AZ
09.2013 - 08.2016
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Technical Support Manager
US Army
Baghdad Embassy Compound, Iraq
09.2011 - 09.2013
- Developed and implemented training initiatives for new hires.
- Managed quality programs to reduce overdue compliance activities.
Education
Master of Science - Operations Management
University of Arkansas, Fayetteville
Fayetteville, AR 01.2019 - 12.2021
Bachelor of Science - Information Technology Management
American Military University
Charleston, WV 03.2016 - 08.2018
Associate of Arts - General Studies
American Military University
Charleston, WV 01.2010 - 07.2012
Skills
Customer Relations
Relationship building
Recruitment
Inventory management
Staff training/development
Timeline
Satellite Communications Operations Supervisor
U.S. Army
09.2020 - Current
Master of Science - Operations Management
University of Arkansas, Fayetteville
01.2019 - 12.2021
Operations Coordinator
U.S. Army
09.2016 - 08.2020
Bachelor of Science - Information Technology Management
American Military University
03.2016 - 08.2018
Operations Support Manager
U.S. Army
09.2013 - 08.2016
Technical Support Manager
US Army
09.2011 - 09.2013
Associate of Arts - General Studies
American Military University
01.2010 - 07.2012