Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathan Wilson

Gibsonton

Summary

Operator Specialist and Field Management professional with over 10 years of experience. Expertise in grout equipment operation and quality control, ensuring safety compliance and effective troubleshooting. Demonstrated success in pipeline inspections, contributing to exceptional project outcomes. Strong analytical and communication skills enhance team collaboration and drive results.

Overview

14
14
years of professional experience

Work History

Operator Specialist

Insituform
Tampa
06.2025 - Current
  • Operate Grout Equipment: Safely operate and maintain lateral grout pumps, mixers, and injection equipment for various construction projects.
  • Grouting Procedures: Perform lateral grouting operations including preparation, mixing, and injection of grout into designated areas to achieve desired compaction, sealing, or stabilization.
  • Quality Control: Monitor grout mix consistency, pressure levels, and injection flow rates to ensure proper installation and effective grouting results.
  • Site Preparation: Set up and prepare the worksite for grouting, including ensuring the area is clear of hazards, and that all safety measures are in place.
  • Troubleshooting: Identify and address any operational or technical issues with grout equipment, ensuring minimal downtime and maintaining a smooth workflow.
  • Documentation & Reporting: Maintain accurate records of grout operations, including quantities, materials used, and job progress. Report any irregularities or concerns to the supervisor.
  • Safety Compliance: Adhere to all safety protocols and guidelines, including wearing appropriate personal protective equipment (PPE) and following standard safety procedures during grouting operations.
  • Collaborate with Team: Work closely with engineers, laborers, and other operators to ensure grouting tasks are completed on time and to specification.

CCTV Operator

Shenandoah
Gibsonton
03.2015 - 06.2025
Key Responsibilities:
  • Pipeline Surveillance: Operated CCTV inspection equipment to inspect and monitor sanitary and infrastructure piping systems, identifying potential blockages, damage, or defects.
  • Technical Equipment Operation: Set up and calibrated CCTV cameras, crawler systems, and other specialized equipment for optimal viewing and accurate inspection of pipelines, ensuring full functionality throughout the process.
  • Pipeline Mapping & Reporting: Conducted detailed pipeline surveys, providing comprehensive reports on pipe conditions, identifying cracks, root intrusions, misalignments, corrosion, and other issues. Generated digital maps of pipeline structures.
  • Data Analysis: Analyzed footage in real-time to detect issues, and compiled visual data for reporting purposes. Documented findings with precise notes, timestamps, and recommendations for repairs or maintenance.
  • Troubleshooting & Maintenance: Performed routine checks and troubleshooting on CCTV systems to ensure the equipment’s readiness and reliability, addressing issues such as poor visibility, camera malfunctions, or system failures.
  • Safety & Compliance: Ensured adherence to all safety regulations, environmental standards, and industry protocols during inspections and operations, especially when working with hazardous or confined spaces.
  • Collaboration: Worked closely with engineers, project managers, and maintenance teams to interpret inspection results and provide actionable insights for maintenance or repair strategies.
  • Customer & Stakeholder Interaction: Communicated with clients and stakeholders, presenting clear findings and recommendations based on CCTV footage to support decision-making for pipeline repairs and upgrades.

Assistant Store Manager

Jiffy Lube
Tampa
10.2011 - 03.2015
Key Responsibilities:
  • Team Leadership & Supervision: Assisted the Store Manager in overseeing daily operations, managing a team of automotive technicians, sales staff, and customer service representatives to ensure a smooth workflow and exceptional service.
  • Customer Service Excellence: Ensured high standards of customer satisfaction by addressing inquiries, resolving complaints, and providing expert advice on automotive products and services.
  • Inventory Management: Assisted in managing inventory, including ordering, receiving, stocking, and organizing automotive parts, accessories, and tools. Ensured stock levels were maintained and conducted regular inventory audits.
  • Sales & Product Promotion: Supported the store’s sales efforts by promoting automotive products and services to customers, driving sales, and exceeding revenue targets.
  • Training & Development: Trained new hires and supported ongoing staff development, ensuring all employees were knowledgeable about products, services, safety protocols, and customer service standards.
  • Quality Control & Service Coordination: Oversaw the scheduling and execution of automotive repairs and services, ensuring all work was performed to high-quality standards and within the expected timeframe.
  • Cash Handling & Financial Management: Managed cash register operations, processed payments, and reconciled daily sales. Assisted in managing the store’s budget and ensuring profitability.
  • Health & Safety Compliance: Ensured compliance with health and safety regulations, maintaining a clean and organized shop environment while enforcing safe working practices for the team.
  • Operational Efficiency: Supported the Store Manager in handling day-to-day operations, such as opening and closing the store, managing employee shifts, and optimizing operational workflows.
  • Vendor Relations: Liaised with suppliers and vendors to ensure timely delivery of parts and equipment, negotiating prices, and maintaining good business relationships.

Education

High School Diploma -

Armwood High School
Seffner, FL
05-2007

Skills

  • NASSCO certification
  • OSHA 10-hour certification
  • Confined space entry certification
  • 10-Year Site management expertise
  • Grout equipment operation
  • Grouting procedures knowledge
  • Quality control processes
  • Site preparation skills
  • Troubleshooting techniques
  • Pipeline inspection proficiency
  • Effective communication skills
  • Safety compliance knowledge
  • Equipment maintenance practices
  • Problem-solving abilities
  • Technical documentation skills
  • Data analysis capabilities
  • Time management strategies
  • Advanced troubleshooting expertise
  • Analytical thinking skills

Timeline

Operator Specialist

Insituform
06.2025 - Current

CCTV Operator

Shenandoah
03.2015 - 06.2025

Assistant Store Manager

Jiffy Lube
10.2011 - 03.2015

High School Diploma -

Armwood High School

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