Jonathan Wion
Pataskala,OH
Summary
Dynamic customer service and sales support professional with over three years of experience in fast-paced environments, specializing in client relationship management, event coordination, and operations support. Proven ability to communicate effectively while solving problems, organizing workflows, managing inventory, and leading teams to success. Recognized for delivering exceptional service and maintaining accuracy under pressure, consistently supporting customers with empathy, clarity, and professionalism. Committed to enhancing customer experiences and driving operational efficiency through a proactive approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Facilities Technician & Worship Department Support
Faith Life Church
12.2024 - Current
- - Coordinate daily facility operations to ensure building readiness for services, events, and programs.
- - Work with general contractors and vendors, supporting timelines, communication, and quality standards.
- - Oversee event logistics including room setup, equipment coordination, and on-site execution.
- - Assist worship department with setlists, team planning, and organizing worship service flow.
- - Lead and support volunteer teams to accomplish event and service goals in a positive environment.
Catering Coordinator / Team Trainer / Customer Service Team Member
Chick-fil-A
07.2023 - 12.2024
- - Managed client relationships and coordinated large-scale catering orders from planning to delivery.
- - Created invoices, addressed billing questions, and supported customers with order adjustments and deadlines.
- - Oversaw catering inventory and in-store stock levels to prevent shortages during peak hours.
- - Trained new team members and assisted shift leaders in workflow management and delegation.
- - Maintained excellent customer service in a high-volume environment with accuracy and professionalism.
General Contractor / Residential Painter
Brick House Painting Company
05.2023 - 07.2023
- - Assisted with residential renovations including painting, repairs, and property cleaning.
- - Prepared jobsites, performed surface finishing, and ensured final quality met client expectations.
- - Worked independently or in teams to complete projects on time and safely.
Team Member / Customer Service
Chick-fil-A
06.2021 - 06.2023
- - Provided friendly, accurate service in a fast-paced environment while upholding hospitality standards.
- - Took customer orders, resolved service concerns, and maintained accuracy at front counter and drive-thru.
- - Supported daily operations through restocking, cleaning, and effective team communication.
Education
Some College (No Degree) - Music Ministry
Life Leadership College
New Albany, OHHigh School Diploma -
Full Life Academy
Pataskala, OH01.2021
Skills
- Customer Service & Support
- Sales & Client Relationship Management
- Order Fulfillment & Invoicing
- Problem-Solving & Conflict Resolution
- Communication (Phone, In-Person, Email)
- Basic Financial Handling
- Painting and patching
- Teamwork
- Facility preventive maintenance
- Punctual and reliable
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Valid Driver's license
- Task prioritization
- Self motivation
- Interpersonal skills
- Goal setting
Certification
Certification: Music Ministry
Languages
English
Professional Working
Timeline
Facilities Technician & Worship Department Support
Faith Life Church
12.2024 - Current
Catering Coordinator / Team Trainer / Customer Service Team Member
Chick-fil-A
07.2023 - 12.2024
General Contractor / Residential Painter
Brick House Painting Company
05.2023 - 07.2023
Team Member / Customer Service
Chick-fil-A
06.2021 - 06.2023
Some College (No Degree) - Music Ministry
Life Leadership College
High School Diploma -
Full Life Academy