Jonathan Wright
Quincy
Summary
Dynamic leader with a proven track record at Lucid Motors, adept in process improvement and team leadership. Excelled in expanding client bases and fostering high-performing teams, significantly enhancing client experience management. Skillfully balanced personnel oversight with strategic marketing initiatives, driving substantial business growth without exceeding a single numerical percentage.
Overview
13
13
years of professional experience
Work History
Studio Manager
Lucid Motors
01.2023 - 12.2024
- Established a positive work environment, fostering collaboration among staff members to improve productivity and creativity.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Supervised studio staff for timely, accurate and high-quality task completion.
- Expanded the studio''s client base by proactively seeking out new business opportunities through networking events or industry conferences.
- Developed and implemented strategies to increase studio visibility and reach more clients.
Pre Owned Manager
Boston Motorsports Maserati & Ferrari of Long LI
11.2019 - 10.2022
- Manged an Inventory of $30M between two locations.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels.
Sales Manager
McLaren Boston
10.2015 - 10.2019
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Attended industry events and conventions to expain sales opportunities.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
Sales Consultant
Ferrari of New England
11.2011 - 10.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
Certificate - Business Management
Dartmouth College- Executive Education
Hanover, NH05-2023
Certificate - Negotiation
MIT Sloan School of Business- Executive Education
Cambridge, MA04-2023
High School Diploma -
Catholic Memorial HS
West Roxbury, MA06-1997
Skills
- Outreach event coordination
- Marketing and promotion
- Client experience management
- Team leadership
- Brand management
- Performance tracking and evaluation
- Negotiation
- Product management
- Coaching and mentoring
- Inventory management
- Recruiting and interviewing
- Relationship building
Timeline
Studio Manager
Lucid Motors
01.2023 - 12.2024
Pre Owned Manager
Boston Motorsports Maserati & Ferrari of Long LI
11.2019 - 10.2022
Sales Manager
McLaren Boston
10.2015 - 10.2019
Sales Consultant
Ferrari of New England
11.2011 - 10.2015
Certificate - Business Management
Dartmouth College- Executive Education
Certificate - Negotiation
MIT Sloan School of Business- Executive Education
High School Diploma -
Catholic Memorial HS
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