Jonathan Young
Fort Worth,Texas
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
4
4
years of professional experience
Work History
Administrative Assistant
West Freeway Church Of Christ
05.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed 5 department budgets and generated financial reports for management review.
Assistant Manager
Salad And Go
06.2021 - 07.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Reviewed sales and gross profit report to assess company efficiency.
- Developed strategy to increase sales and drive profits.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Marco's Pizza
05.2020 - 06.2021
- Did inventory nightly, as well as counted the drawers at night
- Closed and open the store
- Managed about 15 team members in all
- Ordered trucks weekly and stayed within the profit margin
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Bachelor's Degree - Remote, Business Administration
Walden University
Minnesota City, MN12.2023
Associate's Degree - Business Administration
Tarrant County College
Fort Worth, TX05.2022
Skills
- Data Entry
- Clerical Support
- Minute Taking
- Report Writing
- Filing
- Scheduling
- Invoice Processing
- Calendar Management
- Meeting Planning
- Travel Coordination
- Office Administration
Timeline
Assistant Manager
Salad And Go
06.2021 - 07.2023
Administrative Assistant
West Freeway Church Of Christ
05.2020 - Current
Assistant Manager
Marco's Pizza
05.2020 - 06.2021
Bachelor's Degree - Remote, Business Administration
Walden University
Associate's Degree - Business Administration
Tarrant County College
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