Jonathan Yungel

Responsible for all IT infrastructure globally (Yakima WA, Sunnyside WA, Salem OR, Brussels Belgium, and Hong Kong China).; provide subject matter expertise in the design/implementation/support/enhancements of Cloud, highly available systems, system performance management/tuning, capacity management and planning, infrastructure best practices; development and execution of Information security program for YCH. Managed $15M Budget. Data Center 24/7 Operations.
• Lead the IT infrastructure team (Network, Systems, Desktop, Cloud and information security)
• Lead Global IT department in remote, Yakima WA, Sunnyside WA, Brussels Belgium, and Hong Kong China.
• Consolidated datacenter infrastructure to Azure cloud reducing costs of hardware maintenance and replacement.
• Redesigned office and warehouse network with new Cisco 4507 core MDF and Cisco 9300 IDF switches, Fortinet 300E firewalls, Meraki WIFI MR42 AP, MR84 industrial AP, and SDWAN acceleration.
• Managed the Deployment of video surveillance using Verkada cloud technology throughout all office entry points, all warehouses and campus locations, facial recognition platform and conjoined Badging system.
• Transitioned all telephone systems to cloud using FUSE. Removed all legacy Shortel systems form all campuses.
• Implemented new conference room concepts (Microphone and speakers in ceiling), Digital white boards, video conferencing, high definition panoramic cameras, centralized wireless computers in all conference rooms.
• Deployed information security initiatives and policies through compliance office following best practices.
• Championing ITIL foundation practices, change control processes for entire organization.
• Transitioned all offices to Fatbeam dark fiber and gb internet connectivity. Completed transition in 3 months.
• Managed deployment of SolarWinds monitoring, TACAS, lights out technology, and imaging solution.
• Negotiating with selected vendors for the company printer contracts and maintenance. While consolidating printers to centralized printing, implementing secure printing and anywhere print capabilities.
• Replacing existing email and internet filtering tools with force point by June 2020.
• Developed clear 1- and 3-year Technology roadmap for the organization. Documented technical debt and forecasted plans to resolve.

Accountable for Managed services and IT Operations supporting various projects for growing startup managed services provider. Provide leadership with IT infrastructure, Professional services and consulting services, provide recommendations, technology auditing, technology review, and department leadership. Established new offerings for growing managed services provider.

• Lead IT infrastructure and Professional service engagements with clients, create Statement of Work, project review with staff of consultants, virtual team, and international team members.
• Provide virtual CIO services, road map, technical consultation, executive review, risk management.
• Responsible for high quality, on-time delivery and satisfaction of SGP Innovations clients, objectives and projects.
• Define client Professional Services strategy to ensure execution with teams, achieve financial and client experience targets
• Manage security audits and risk management for clients
• Technical review and cloud migration, design and training.
• Assist clients with azure and AWS datacenter migration. Road map integration.
• Created new professional services group, hired all (Database architects, VMware experts, Network experts, Devops engineers, and information security professionals. Managed 20 consultants remotely.
• Implemented C-desk ticketing solution, tracking, knowledge-base and sales desk.
• Established relationships with multiple vendors to source short term and long term engagements.
• Expanded Professional Service offerings to clients to include DRaaS, IaaS, BUaaS, DBaaS, Information Security review and optimization, and Cloud migration that increase new markets of revenue and exposure.
• Mentor staff on client engagements and expectations ensuring on time and quality of project deliverables.
• Manage, guide and project coordinate implementations of BUaaS, DBaaS, DRaaS and information security audits.
• Managed large Azure migration for Clint transitioning production infrastructure to cloud E5.
• Implemented information security technologies, processes and practices by creating a baseline and road map.

Responsible for County wide infrastructure and IT operations supporting Police, Fire, Parks and Recreations, courts, tax and Tag, County water and County assessors. Supporting more than 5000 Employees county wide at 110 locations throughout the county. Heavy virtualization initiatives and Disaster recovery deployment to support critical platforms and redundancy. Combined Desktop, Field support and help desk creating a new service desk. Manage $25M budget for all infrastructure driven projects.

• Led a department of 82 employees in Network, Systems, Desktop, field Support, Helpdesk and Information Security teams.
• Implemented Remedy-force, converging 3 separate CRM ticketing solutions Established rules, reporting templates, assignment automation, template design, and self ticketing web portal.
• Technology leader for all security initiatives, PCI compliance, CJUS compliance, and the creation of policies and procedures to support the county technology.
• Initiated heavy VMware Infrastructure reducing physical single points of Failure. Increased virtualization from 25% to 90% of infrastructure within first 6 months.
• Spearheaded the implementation of VMware Site Recovery Manager to support Disaster recovery efforts, created BCP and DR plans.
• IT Governance – implemented asset management, capacity management, problem and incident management, SLA analytics. Rolled out new process and procedures for entire IT organization enhancing capabilities and accountability.
• Implemented HA structures – VMware platforms, Cisco Firewalls, Load balancers, Netapp SAN replications, and implemented redundant internet circuits from multiple vendors to increase Redundancy.
• Cost reduction – Migration from IBM TSM Backup solution to Com vault saving $1.8 million dollars, while expanding backup capabilities enabling snap shot backup and Implemented solutions that reduce cost and increase scalability, using county wide private fiber to connect all locations to DOT private fiber. This change will reduce costs of using 3rd party interoffice connectivity saving $500k per year.
• CLOUD -Transitioned Microsoft Exchange to office 365 and moved telephony system to the cloud.
• Architected the Implementation of video surveillance solution. Using latest IP based technology to view, tag and review conditions that merit further investigation.
• Enhanced policies and procedures to support best practices for licensing, user access, work order and incident management using ITSM frameworks.
• Expanded Automation solution to leverage on demand application deployment. Review reports for inventory capture and licensing.

Responsible and Accountable for the transformation of SaaS Operations, IT Infrastructure, NOC and Information Security for SSI Direct a team size of 27 engineers, Heavy virtualization of 95% of the infrastructure and the redesign of Disaster recovery. Manage $8M Budget for Infrastructure/operations and Information Security. 24/7 Data center operations.

• Consolidated multiple Data Centers (merger/acquisitions) into a single Datacenter model reducing overall spend by 50%.
• Implemented Infrastructure, operations and Development processes / procedures removing the walls between teams and expedite the release cycle and technology deployments providing reduced timeline to market and time problem resolution.
• Generated new DEVOPS team (with zero funds) supporting and maintaining production applications and infrastructure. Reducing the MTTR by 40% within first year.
• Improved performance issues across broad spectrum of production platforms. Evaluated Database platforms, implemented recommendations increasing performance by 40%. Evaluated and Lead the Correction of latency on SAN Storage. Moved DB to all flash storage; performance increased from 25ms to < 5ms. Overall performance gain was 3X. Clients noticed a considerable performance boost.
• Virtualized 95% of the datacenters to VMware 6.0, reducing the foot print in the datacenter by 50%.
• Deployed Cisco Nexus 9K switching and latest Cisco firewall, F5 load balancer with FIPS, big frame and Kaminario Flash storage technology. Increasing throughput of datacenter and eliminating bottlenecks,
• Transitioned Development and QA platforms to the Azure cloud increasing operational agility for agile development teams.
• Transitioned Telephony system to AT&T cloud, reducing overall costs by 35%. Removed maintenance costs for on premise solution saving $38k per year.
• Disaster recovery created using Active/Passive design. Full replications of existing platforms in Production (ATL) to Disaster Recovery (TX). Created BCP documentation, established yearly fail over testing.
• Deployed Dynatrace APM supporting DEVOPs application monitoring.
• Implemented SPLUNK and SIEM monitoring tool to centralize and monitor log data and security log data.
• Commissioned by CFO to Rebuild and redesign Information Security team to maintain audit governance and corporate compliance initiatives (HIPPA, SOX, and EHNAC). Working with Development, Operations and Infrastructure to ensure compliance regulations are followed.

Responsible for managing a Team of 60 Engineers, (network, systems, database, InfoSec, IT and project management); managing Global Infrastructure and Datacenters in Norcross GA, Las Vegas NV, Salt Lake City UT, New York, Tel Aviv Israel, and Geneva Switzerland; managed vendors and supervise all IT related purchases to maintain multimillion dollar budgets; provided subject matter expertise in the design/implementation/support/enhancements of Storage Area Networks, highly available systems, system performance management/tuning, capacity management and planning, server virtualization, and other infrastructure best practices; development and execution of disaster recovery program at Fundtech disaster recovery site. Managed $25M Budget. Data Center 24/7 Operations.

• Led an international team of engineers and Data Centers (Geneva Switzerland, Tel Aviv Israel, Hong Kong China, New York, Georgia, Las Vegas and Salt Lake City).
• Planned, Architected and project managed large scale VMware implementation across international locations, migrating 95% of the Datacenter Hardware platform to VMware 5.5. Reducing the overall support costs by 35%, power costs by 30% a year.
• Managed multiple Global Data Centers supporting multiple VM clusters handling more than 5000 servers globally.
• Spear Headed New SaaS / PaaS / IaaS model with Development, Introduced IaaS Model to Executive mgmt. that generated $7M income for Fundtech, expanding our offering by moving Bank Datacenters to our Infrastructure to manage.
• Implemented Algosec Firewall analyzer tools to help improve performance, gained 30% additional performance.
• Executed replication strategy between Productions located in multiple international locations To Atlanta and Las Vegas Colo Data centers to reduce the RTO and RPO from 24 hours to up to the minute. Enabling the company to sell DR options increasing revenue by 10%.
• Implemented HA designs throughout All Datacenters. RDM clusters, VMware HA, MS clustering, VERITAS Clustering and Active / Active configuration of the application platforms.
• Established new replication process using VMware SRM. Allowing for replication from multiple data centers at once to centralized locations.
• Managed Installation of new Cisco Nexus 9K switching, Checkpoint 4200 firewall for redundancy at all Production and Disaster recovery, with highly scalable A10 Load Balancers.
• Deployed DDOS structure that covers external entries through 3 vendors Century Link, Verizon and ATT. and implemented Corero DDOS for local controls throughout the enterprise.
• Migrated several discrete networks to a single, carrier-managed solution using AT&T MPLS meshed network which resulted in over 25% annual savings, increased network capacity and availability.
• Setup SPLUNK and SIEM Log monitoring for the system, network and application to reduce the multiple separate locations of logs creating resource contention. Reduced trouble shooting time by 30%.
• Implemented Disaster Recover methods and plans for fail over (BCP). Redesigned failover methods and validation steps for all international locations.
• Collocated Disaster Recovery to Las Vegas NV, reducing Disaster Recovery operating costs by 25%.
• Enhanced operation agility with hybrid cloud services for Development and testing environments while controlling costs.
• Managed multiple Merger / acquisitions, integrating multiple heterogeneous computing environments into one standards-based environment saving over $3MM annually, including the merging of all IT Operations functions and staff internationally into a single infrastructure team.
• Assessed spending across all IT functions and implemented spend reduction, both short and long term. Reduced costs 15% in the first 6-months and over 20% in the subsequent 12-months.
• Managed multiple complex projects designed to increase the efficiency of SaaS/ PaaS/ IaaS Operations and align IT more inline with the business. Projects include executive level summaries and presentations to board-level executives for review and approval.
• Deployed Puppet- reducing the delivery of platforms from days to minutes and standardizing infrastructure to a supportable model by removing human hands during deployments and builds.