Jonathan Zack

Verify Customer complaints/concerns, perform road tests to find the problem, diagnose and repair components and systems on trucks, equipment, and buses. Use FASTER program to give information on what was found and information about the repairs.

• Improved vehicle performance by conducting thorough inspections and diagnostic tests on various systems.
• Enhanced customer satisfaction by providing timely and accurate repairs on a wide range of vehicles.
• Supported a positive customer experience by providing follow-up services such as test drives and post-repair consultations when necessary.
• Collaborated with parts department personnel to ensure timely delivery of necessary components for efficient completion of repairs.
• Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
• Resolved mechanical issues using both technical and manual skills.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.

Identify customer concerns/complaints, road tested vehicles to verify the problem, diagnose and repair the root source of the complaint. Perform scheduled services on vehicles, repaired components/systems when failures occur. Use FASTER program to record all information on repairs and what was found during diagnosis.

• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
• Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Maximized engine efficiency with routine tune-ups, oil changes, and filter replacements.
• Enhanced vehicle longevity through meticulous attention to preventive maintenance tasks such as fluid checks, belt replacements, and battery testing.
• Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Upheld quality control standards for all completed work, ensuring each vehicle left the shop operating at peak performance.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
• Performed preventative maintenance oil changes and brake jobs to preserve performance and reliability of vehicles.
• Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
• Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
• Analyzed and located malfunctions in brakes, motors, switches, and control systems.
• Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.
• Raised safety standards for vehicles by performing comprehensive brake system repairs and replacements.

• Inspected and tested equipment to locate worn and damaged parts.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Maintained a safe working environment at all times by adhering to company guidelines and OSHA regulations, reducing workplace accidents.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
• Increased tire lifespan by accurately aligning wheels, balancing tires, and performing rotations as needed.