Jonathan Zavala
Charlotte,NC
Summary
- A high school student, brings two years of restaurant experience to the table. I excel in teamwork, adapting to various schedules, and effective communication. My strength lies in fostering a positive team environment through clear communication and providing support to my colleagues. During peak periods, such as holidays, I distribute tasks evenly among the team, demonstrating leadership and organizational skills. I believe in maintaining a fun work atmosphere while ensuring fairness by assigning challenging tasks to experienced team members. Additionally, I am committed to helping less experienced team members grow and develop within the restaurant setting.
Overview
2
2
years of professional experience
Work History
Kitchen Staff Member
Shane's Rib Shack
Charlotte, 28273
06.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
Olympic High School
Charlotte, NC06-2025
Skills
- Collaboration
- Adaptability
- Time management
- Analytical reasoning
- People management
- Teamwork
Timeline
Kitchen Staff Member
Shane's Rib Shack
06.2022 - Current
High School Diploma -
Olympic High School