Jonathan Zean

Develop and implement security measures for Azure environments, ensuring data protection and compliance with industry regulations.

Provide technical guidance during project planning stages, ensuring alignment with best practices for deploying cloud-based solutions on Azure.

Partnered with DevOps and other teams on evaluation and feasibility assessments of new systems and technologies.

Collaborate with cross-functional teams to design, develop, and launch scalable cloud solutions on the Azure platform. Define, build, and maintain cloud infrastructure.

Utilized code and modern cloud-native deployment techniques to design, plan, and integrate cloud computing and virtualization systems.

Evaluate emerging technologies related to Microsoft Azure services to identify areas for future growth or improvement initiatives within the organization's IT landscape.

Migrated legacy applications to the Azure cloud platform, resulting in increased flexibility and reduced operational costs.

Designed and deployed secure virtual networks within Azure, enhancing resource connectivity while maintaining security standards.

Ensured compliance with security policies by deploying robust access controls within the virtual environment, safeguarding sensitive company information.

Implemented advanced monitoring tools to identify potential issues before they become critical, ensuring smooth operations.

• Create Azure Virtual Desktop Golden images for deployment.
  Recompose pools or desktops as needed according to the maintenance schedule.
• Create new AVD Workspaces and Pools and install and configure FSLogix for multi-session hosts.
• Monitor multiple environments containing customer VMs and manage building, testing, deployment, and user access.
• Troubleshoots and resolves problems and monitors system performance while supporting staff engaged in similar efforts.
• Ensured compliance with security policies by deploying robust access controls within the virtual environment, safeguarding sensitive company information.
• Partnered with vendors to select suitable hardware/software components to support existing/future virtualization requirements effectively.
• Implemented advanced monitoring tools to identify potential issues before they become critical, ensuring smooth operations.
• Mitigated data loss or theft risks by implementing secure backup strategies for essential business information stored within the virtual environment.
• Established performance benchmarks to measure the effectiveness of implemented virtualization solutions continuously, driving further optimization efforts.
• Identified, analyzed, and resolved infrastructure vulnerabilities and application deployment issues.
• Understood client needs and objectives by conducting proactive customer and data analysis.
• Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
• Design, plan, and integrate cloud computing and virtualization systems.
• Developed and implemented security measures for Azure environments, ensuring data protection and compliance with industry regulations.
• Provided technical guidance during project planning stages, ensuring alignment with best practices for deploying cloud-based solutions on Azure.
• Evaluated emerging technologies related to Microsoft Azure services to identify areas for future growth or improvement initiatives within the organization's IT landscape.
• Migrated legacy applications to the Azure cloud platform, resulting in increased flexibility and reduced operational costs.
• Established performance benchmarks to measure the effectiveness of implemented virtualization solutions continuously, driving further optimization efforts.
• Performed regular audits of cloud environments to ensure compliance with internal policies, industry standards, and regulatory requirements.
• Developed custom scripts for automating routine tasks, reducing manual intervention requirements.

• Configure and manage the User, Group, Permission, Role, and Resource pool on the VMware virtual center.
• VMware tools upgrading and Windows patch updates.
• Performed migration of Virtual Machines and Virtual machines files using the vMotion and Storage vMotion.
• Engineering and support for golden images, templates, and custom specs. Import and Export virtual machines using vCenter Converter.
• Troubleshoot issues with builds, profiles, scripts, certificates, and keychain access.
• Configuration of VLANs that are dedicated to labs and virtual proof-of-concept engagements.
• Configures, deploys, and administers Office 365, MS Azure, and Microsoft Entra ID. Monitor Network and respond to security threats using Microsoft Operations Management Suite.
• Monitored the Health and Performance of SDC infrastructure to ensure service availability and SLAs.
• Interact with clients during their POC or training sessions to support hardware or software configuration changes.
• Maintenance of relationships with MTC Global Technology Partners.
• Member of on-call team for catastrophic SDC events, which could require 24x7 after-hour on-site response.
• Analyzes, designs, develops, documents, and implements complex solutions for end-user computing systems.
• Ensure deployment strategies, processes, and procedures are documented to standard.
• Engineer global automated Windows 10 PC Build environment using Microsoft System Center Configuration Manager Current Branch.
• End-User Computer (EUC) Systems Management - Implement and update SCCM Current Branch infrastructure to provide optimal desktop management services.
• Integrate SCCM with other desktop lifecycle infrastructure (ITIL, asset management, application catalog, mobile device management, etc.).
• Provide highly available software distribution and patch management infrastructure, including Windows 10/Office 365 Servicing.
• Implement industry-accepted security baselines and provide compliance reporting.
• Support global deployment of MS Office 365 to the cloud, including Exchange, SharePoint, Skype, Teams, etc.
• Setup on-premises MDM to manage different mobile devices enrolled with Azure Services efficiently.
• Create and synchronize different identities with the cloud using Intune support for SCCM.
• Use conditional access to help secure email and other services on devices enrolled with Microsoft Intune.

• Monitored, analyzed, and resolved systems and application issues.
• Checked and validated hardware quality for building systems.
• Upgraded existing systems and servers matching with current business needs.
• Planned and prepared configuration specifications for meeting customers requirements.
• Identified and recommended emerging technologies to meet business needs.
• Built and implemented standard testing procedures for optimizing system performance.
• Performs technical analysis, installation, maintenance and modification of operating system software.

• Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Managed vendor relationships to negotiate favorable contracts for hardware procurement while maintaining budgetary requirements.
• Implemented, developed, and tested installation and update of file, print, and application servers.
• Monitored networks and network devices to resolve technical problems quickly.
• Designed and evaluated WAN and LAN connectivity technologies.
• Maximized uptime by performing routine maintenance on servers, switches, routers, and other networking equipment.
• Facilitated seamless migrations to new platforms with thorough planning, testing, and execution of data transfers.
• Conducted risk assessments on all aspects of the network infrastructure to identify vulnerabilities proactively before they become threats.
• Implemented cost-saving measures without compromising network performance or security by optimizing resource allocation across various departments.
• Improved network efficiency by implementing and managing system updates and patches.
• Installed, configured, and supported local area network (LAN), wide area network (WAN) and Internet system.
• Established comprehensive network documentation to facilitate rapid issue resolution when troubleshooting problems.