Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Matthew Hudson

Gaithersburg,MD

Summary

Dynamic supervisor with over 6 years of experience in hospitality, food service, retail, and sales, demonstrating strong floor leadership and exceptional staffing judgment in high-volume environments. Proven ability to resolve customer issues effectively while maintaining a focus on team collaboration and achieving results. Experienced theater professional adept at managing productions, coordinating schedules, and upholding high performance standards. Recognized for adaptability to changing needs, ensuring smooth operations and fostering a positive and productive workplace culture.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Theater Supervisor

IPIC Theaters
01.2024 - Current
  • Supervised daily theater operations across multiple departments
  • Led servers, bartenders, and guest services staff
  • Adjusted staffing and labor based on business volume
  • Resolved guest concerns during peak shifts

Manager

McDonald's
05.2018 - 11.2023
  • Managed high volume daily operations
  • Hired, trained, and onboarded employees
  • Assigned shift roles to meet operational demand
  • Resolved escalated customer issues
  • Cross trained staff for scheduling flexibility

Sales Associate

AT&T
01.2021 - 06.2021
  • Assisted customers with product and plan selection
  • Explained promotions and service features

Store Associate

PetSmart
01.2020 - 05.2020
  • Assisted customers with sales and returns
  • Operated POS and handled cash
  • Stocked merchandise and maintained store appearance

Education

High School Diploma -

Wolfe County High School
Campton, KY

Skills

  • Operations Management
  • Team Leadership
  • Staffing and Scheduling
  • Customer Service
  • Conflict Resolution
  • Cash Handling and POS
  • Audience engagement
  • Production management

Certification

  • ServSafe Certification
  • Food Handler Certification

Timeline

Theater Supervisor

IPIC Theaters
01.2024 - Current

Sales Associate

AT&T
01.2021 - 06.2021

Store Associate

PetSmart
01.2020 - 05.2020

Manager

McDonald's
05.2018 - 11.2023

High School Diploma -

Wolfe County High School