Jonathan Zinszer
Nelliston,NY
Summary
Detailed Shipping Supervisor with expertise across all aspects of supply chain management. Skilled in creating shipping schedules to meet demands in high-volume settings. Dedicated to driving employee health and well-being through creating a culture of safety. Driving excellence within my shipping team as they've gone from 25th ranked shipping team to top 5 performance (measured on safety, quality and performance) within 6 months. Leading through being fair and consistent, my team understands the clear expectations that are set.
Overview
7
7
years of professional experience
Work History
Shipping Supervisor
Dollar General Distribution Center
Florida, NY
08.2022 - 01.2024
- Supervised shipping personnel to ensure efficient and accurate completion of tasks.
- Monitored staff performance to ensure compliance with company policies and procedures regarding packaging, labeling, and shipping deadlines.
- Created monthly reports on shipping activities for management review.
- Ensured safety protocols were followed when loading and unloading trucks or containers.
- Coordinated with carriers to schedule pick-up and delivery times for shipments.
- Performed regular inspections of warehouse areas to identify potential hazards or issues requiring corrective action.
- Provided training to new employees on proper operation of packing equipment and safety protocols.
- Assisted in developing strategies for improving efficiency within the shipping department.
- Managed communication between customers, vendors, suppliers, and other stakeholders throughout the entire shipment process.
- Implemented quality assurance processes for verifying accuracy of shipments prior to departure.
- Oversaw daily operations within the shipping department including assigning tasks, setting deadlines, resolving conflicts.
- Investigated lost packages or delayed deliveries with carriers or customers.
- Checked loaded materials compared to work orders for correctness.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Completed or assisted with difficult or skilled tasks.
- Directed and managed shipping team of 25 staff, delivering continuous training to improve employees' skills.
Operation Specialist
Beechnut Nutrition
Amsterdam, NY
03.2018 - 08.2022
- Conducted investigations into employee concerns and complaints.
- Assisted workers in filing grievances when necessary.
- Attended meetings with management to negotiate terms of collective bargaining agreements.
- Facilitated communication between departments to ensure seamless integration of operations across business units.
- Trained new employees on established operational procedures and protocols.
- Reduced process lags and trained team members on best practices and protocols.
Store Manager
Q's Mart
Nelliston, NY
03.2017 - 11.2018
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Implemented efficient systems for tracking stock movement.
- Created weekly work schedules for store personnel.
- Performed regular price checks to ensure competitive pricing.
- Managed daily banking activities such as deposits and withdrawals.
Education
Associate of Science - Physics
Hobart & William Smith Colleges
Geneva, NY05-2010
Skills
- Warehouse Management
- Production Planning
- Creating Workflows
- Safety and Compliance
- Freight Management
Affiliations
- Outdoor activities including camping, hiking, four wheeling and fishing.
- Amateur Woodworking
Accomplishments
- Received an "Exceeds Expectations" on all metrics from the most recent annual review.
- Elevated the Shipping team to a top Five performance network wide.
References
References available upon request.
Timeline
Shipping Supervisor
Dollar General Distribution Center
08.2022 - 01.2024
Operation Specialist
Beechnut Nutrition
03.2018 - 08.2022
Store Manager
Q's Mart
03.2017 - 11.2018
Associate of Science - Physics
Hobart & William Smith Colleges
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