Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Jonathan B. Ruiz

San Antonio,TX

Summary

Dynamic leader with a proven track record in operations support and customer service, notably at the San Antonio Fire Department. Excelled in patient management and first aid/CPR, enhancing emergency response outcomes. Demonstrated exceptional leadership and communications skills, driving team success.

Overview

10
10
years of professional experience

Work History

Firefighter/EMT-Basic

San Antonio Fire Department
04.2022 - Current
  • Drove and operated structural pumpers, tankers, ladders and service vehicles to aid in rescue operations.
  • Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.

Railroad Engineer/Conductor

Six Flags Fiesta Texas
06.2021 - 09.2021
  • Assisted guests with rides and attractions to facilitate fun and exciting experiences.
  • Engaged safety devices and monitored attraction during operation to reduce safety risks.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Intramural Sports Coordinator

University Of The Incarnate Word
01.2021 - 06.2021
  • Handled daily facility scheduling and equipment use.
  • Expanded program offerings to include new sports disciplines based on community interest and available resources.

Assistant Manager

Mid Valley Agricultural
05.2016 - 12.2020
  • Oversaw and managed operational and financial projects to deliver on time and within budget limitations
  • Managed multiple priorities in fast-paced environment
  • Monitored cash intake and deposit records to increase accuracy and reduce discrepancies
  • Trained team members in successful strategies to meet operational and sales targets.

ATV Trek Guide

The Summit Bechtel Reserve
05.2019 - 08.2019
  • Executed guided visitor tours to convey park information and highlight notable areas
  • Delivered exemplary customer service and support by remaining poised in most stressful situations

Education

MBA - Business Administration And Management

University of The Incarnate Word
San Antonio, TX
05.2021

BBA - Business Management

The University of Texas At San Antonio
San Antonio, TX
12.2019

Fire Protection And Safety Technology

San Antonio Fire Training Academy
San Antonio, TX
04.2022

Skills

  • Communications
  • Team Management
  • Patient Management
  • QuickBooks
  • Grant Proposal
  • SPSS Statistics
  • Public Speaking
  • Customer Service
  • Sales Strategy
  • Strategic planning
  • Cross-functional collaboration

Accomplishments

    Boy Scouts of America - Eagle Scout Rank - 2015

Timeline

Firefighter/EMT-Basic

San Antonio Fire Department
04.2022 - Current

Railroad Engineer/Conductor

Six Flags Fiesta Texas
06.2021 - 09.2021

Intramural Sports Coordinator

University Of The Incarnate Word
01.2021 - 06.2021

ATV Trek Guide

The Summit Bechtel Reserve
05.2019 - 08.2019

Assistant Manager

Mid Valley Agricultural
05.2016 - 12.2020

MBA - Business Administration And Management

University of The Incarnate Word

BBA - Business Management

The University of Texas At San Antonio

Fire Protection And Safety Technology

San Antonio Fire Training Academy