Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jonathan E. Piedra

Dallas,Tx

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

10
10
years of professional experience

Work History

Bartender

The Cheesecake Factory
02.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Bartender

Mi Cocina
02.2023 - Current
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.

Server/ Bartender

Cantina Laredo
04.2022 - 03.2023
  • Maintain hands-on experience in garnishing, arranging, and administering food promptly
  • Maintained a 7-table section with a 40+ guest capacity and served more than 100 customers per shift
  • Follow nutrition safety and handling procedures.
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.

Consultant/ Sales Manager

Todd V
10.2016 - 08.2022
  • Analyzed problematic areas to provide recommendations and solutions.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Junior Field Engineer

Baker Triangle
07.2013 - 10.2016
  • Developed skills in prioritizing, organization, decision-making process, time management, and verbal/written communication skills
  • Organized virtual or on-site conferences with new or familiar clientele to discuss their needs for their developmental necessities
  • Attended and partook in staff meetings regarding marketing objectives and sales procedures
  • Conserved successive relationships with buyers by preserving regular communication between myself and customers via email, phone calls, and virtual conferences.
  • Observed construction methods and installations, inspection and testing processes to maintain consistent progress.
  • Identified any key changes to project that could affect cost, completion date and customer relationship

Education

Associate of Science - Science

Dallas Community College District

N/A - Computer Science

Texas A&M University
College Station, TX

Skills

  • English
  • Spanish
  • Computer Competency
  • Customer Service
  • Consultative Sales
  • Microsoft Word
  • Microsoft Excel
  • Food and Beverage Management

Languages

Spanish
Native or Bilingual

Timeline

Bartender

The Cheesecake Factory
02.2023 - Current

Bartender

Mi Cocina
02.2023 - Current

Server/ Bartender

Cantina Laredo
04.2022 - 03.2023

Consultant/ Sales Manager

Todd V
10.2016 - 08.2022

Junior Field Engineer

Baker Triangle
07.2013 - 10.2016

Associate of Science - Science

Dallas Community College District

N/A - Computer Science

Texas A&M University

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Jonathan E. Piedra