Jonathan J. Galindo Serrano
Glendale,AZ
Summary
Network Communication System Specialist with three years of U.S. Army experience. Active CompTIA Security+ certification, and an active DoD Secret clearance. Skilled in configuring and securing networks, administering servers, user accounts, and troubleshooting mission-critical systems in high-pressure environments. Collaborating with senior leadership, and providing detailed reports to ensure mission-critical systems stay operational. Supported an active, mission-critical network that hosted over 2,000 active users.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Network Communication System Specialist
U.S Army AZ National Guard
Papago Military Reservation, AZ
05.2023 - Current
- Network Installation and Maintenance. Creating and setting up fiber cables, IP networks, and integrated control centers.
- Operating communication systems. This includes tactical satellites (SATCOM), mobile systems, and line-of-sight (LOS) radios.
- Securing network devices through upgrading and patching network hardware and software.
- Managed Active Directory accounts including user creation, deletion, modification.
JNCC Watch Analyst
U.S Army
Djibouti, Africa
11.2024 - 09.2025
- Collaborated with senior leadership to troubleshoot outages and ensure the rapid restoration of mission-critical communications.
- Managed and oversaw the operational status of multiple devices on a network, supporting over 2,000 users.
- Communicated findings to superiors, enhancing situational awareness during missions.
- Monitored and maintained NIPR (unclassified) and SIPR (classified) DoD networks, ensuring 99.9% uptime of routers, switches, UPS systems, fiber optics, and satellite links.
Education
Bachelor of Science - Information Technology
Grand Canyon University
Phoenix, AZHigh School Diploma -
Glendale Highschool
Glendale, AZ05-2023
Skills
- Network troubleshooting
- System maintenance
- Technical documentation
- User account management
- Effective communication
- Time management
Certification
CompTIA Security+ certification
Languages
Spanish
Native/ Bilingual
Timeline
JNCC Watch Analyst
U.S Army
11.2024 - 09.2025
Network Communication System Specialist
U.S Army AZ National Guard
05.2023 - Current
Bachelor of Science - Information Technology
Grand Canyon University
High School Diploma -
Glendale Highschool