Jonathan Kwame Dzakpo
Tema,Greater Accra
Summary
Proactive National Service Personnel and Sales Associate with hands-on experience in audit assistance and retail operations. Skilled in customer service, loss prevention, and team collaboration with a strong attention to detail and time management. Bringing a positive attitude and problem-solving abilities to advance career opportunities.
Overview
2
2
years of professional experience
Work History
National Service Personnel
Ghana Revenue Authority
11.2023 - 09.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted in the out-door and in-door compliance.
- Worked in audit department, helping out with desk review and calling of taxpayers.
Sales Boy
Delly Devices
08.2023 - 10.2023
- Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
- Aided in the implementation of loss prevention strategies by conducting regular inspections of backroom areas and maintaining vigilance on the sales floor.
- Demonstrated strong attention to detail when handling fragile or delicate items during the bagging process, minimizing potential damage or breakage incidents.
- Increased store efficiency through effective communication with team members, ensuring smooth daily operations.
Intern
Ghana Revenue Authority
06.2023 - 07.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Sales Boy
Kofi Stephen Laptops and Accessories
11.2022 - 04.2023
- Maintained a clean work area through regular sweeping, mopping, and trash removal tasks, promoting an inviting atmosphere for shoppers.
- Aided in the implementation of loss prevention strategies by conducting regular inspections of backroom areas and maintaining vigilance on the sales floor.
- Boosted customer loyalty with friendly assistance and helpful responses to inquiries regarding products or services.
Education
WASSCE - Visual Art
New Juaben Senior High
Ashaiman, Ghana07.2016
Bachelor Degree in I.T - Information Technology
Ghana Communication Technology University
Tesano, Accra07.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Video Editing
- Graphic Designing
- Time Management
- Computer Skills
- Attention to Detail
Hobbies
* Movie Enthusiast
* Woodworking
* Handicraft
* Listening to music
* Photography
References
Professor Harrison Nana Yaw Boafo (Headmaster)
Divine Providence School
Ashaiman- Middle East
0208152325
Victoria Martey (Principal Revenue Officer)
Ghana Revenue Authority
Ashaiman- Middle East
0244751650
Mamaa Araba Anti (Administrator)
Ghana Revenue Authority
Ashaiman- Middle East
0244518162
Timeline
National Service Personnel
Ghana Revenue Authority
11.2023 - 09.2024
Sales Boy
Delly Devices
08.2023 - 10.2023
Intern
Ghana Revenue Authority
06.2023 - 07.2023
Sales Boy
Kofi Stephen Laptops and Accessories
11.2022 - 04.2023
WASSCE - Visual Art
New Juaben Senior High
Bachelor Degree in I.T - Information Technology
Ghana Communication Technology University
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