Summary
Overview
Work History
Education
Skills
Timeline
Manager

Jonathan M. Lane

Goldsboro,NC

Summary

Dynamic funeral director and embalmer with extensive experience at Evergreen Memorial Service, Inc. and Evergreen Memorial Cemetery. Proven expertise in operations management and client service, enhancing family satisfaction through compassionate care. Skilled in financial management and staff training, fostering a collaborative environment that drives team productivity and service excellence.

Very active in current church holding many positions to include, but not limited to Trustee, Men's group treasurer, Youth Coordinator, Missions and Outreach, History, Choir Member.

Very proud husband of my wife, Jennifer, and loving father of my two daughter Annabelle and Willow.

Overview

2026
2026
years of professional experience

Work History

Owner/Operator/Manager/Funeral Director/Embalmer

Evergreen Memorial Service, Inc. DBA Evergreen Funeral Home, Cemetery & Cremation
03.2007 - 08.2025
  • Oversaw daily operations, ensuring compliance with state regulations and industry standards.
  • Managed staff scheduling and training to enhance team productivity and service quality.
  • Developed and implemented marketing strategies to increase community engagement and outreach efforts.
  • Conducted removal of bodies from place of death, transporting to funeral home.
  • Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
  • Dressed bodies and placed in caskets.
  • Established trust and rapport with colleagues across various departments by demonstrating exceptional teamwork and collaboration during challenging cases.
  • Sutured incisions with meticulous precision and attention to detail.
  • Adhered to health and sanitation laws for all embalming processes.
  • Enhanced family satisfaction by providing compassionate and professional embalming services.
  • Provided exceptional customer service to grieving families, addressing questions and concerns with sensitivity and professionalism.
  • Minimized risk of workplace injuries through consistent adherence to OSHA guidelines for handling hazardous materials.
  • Supported funeral home operations by assisting with visitations, viewings, funerals, and other related events when needed.
  • Assisted clients with pre-arranging funeral services.
  • Improved appearance of remains with use of cosmetics.
  • Worked with cemeteries to schedule grave opening and closing.
  • Arranged clergy, music and other service details for clients.
  • Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
  • Completed death certificates, burial permits and other legal documents for families.
  • Helped families select funeral and burial details from range of available options.
  • Enhanced family satisfaction by providing compassionate and tailored funeral services.
  • Oversaw maintenance and aesthetic appeal of funeral home facilities and vehicles, ensuring respectful and welcoming environment.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Led financial management efforts, overseeing budgeting and expense tracking for operational sustainability.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Worked outside in all weather conditions.

Trade Embalmer

Different Funeral Homes
10.2003 - 08.2025
  • Conducted embalming procedures adhering to safety regulations and ethical standards.
  • Prepared bodies for viewing by applying restorative techniques and cosmetics.
  • Assisted in managing funeral service logistics to ensure seamless operations.
  • Maintained accurate documentation of embalming processes and inventory management.
  • Trained junior staff on best practices for embalming and body preparation techniques.
  • Prepared remains for services, viewings, and cremations.
  • Dressed bodies and placed in caskets.
  • Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
  • Conducted removal of bodies from place of death, transporting to funeral home.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.

Owner/Operator/Manager/Sales Associate/Grave Tech

Evergreen Memorial Cemetery, Inc.
02.2001 - 08.2025
  • Oversaw daily operations, ensuring compliance with state regulations and industry standards.
  • Managed staff scheduling and training to enhance team productivity and service quality.
  • Developed and implemented marketing strategies to increase community engagement and outreach efforts.
  • Conducted removal of bodies from place of death, transporting to funeral home.
  • Utilized embalming techniques to restore deceased bodies to suitable conditions for viewing.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
  • Dressed bodies and placed in caskets.
  • Established trust and rapport with colleagues across various departments by demonstrating exceptional teamwork and collaboration during challenging cases.
  • Sutured incisions with meticulous precision and attention to detail.
  • Adhered to health and sanitation laws for all embalming processes.
  • Enhanced family satisfaction by providing compassionate and professional embalming services.
  • Provided exceptional customer service to grieving families, addressing questions and concerns with sensitivity and professionalism.
  • Minimized risk of workplace injuries through consistent adherence to OSHA guidelines for handling hazardous materials.
  • Supported funeral home operations by assisting with visitations, viewings, funerals, and other related events when needed.
  • Assisted clients with pre-arranging funeral services.
  • Improved appearance of remains with use of cosmetics.
  • Worked with cemeteries to schedule grave opening and closing.
  • Arranged clergy, music and other service details for clients.
  • Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
  • Completed death certificates, burial permits and other legal documents for families.
  • Helped families select funeral and burial details from range of available options.
  • Enhanced family satisfaction by providing compassionate and tailored funeral services.
  • Oversaw maintenance and aesthetic appeal of funeral home facilities and vehicles, ensuring respectful and welcoming environment.
  • Picked up deceased at private homes, hospitals and county morgues.
  • Led financial management efforts, overseeing budgeting and expense tracking for operational sustainability.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Trained and motivated employees to perform daily business functions.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Worked outside in all weather conditions.
  • Managed daily operations ensuring compliance with local regulations and industry standards.
  • Developed marketing strategies to increase community engagement and awareness of cemetery services.
  • Oversaw financial management including budgeting, expense tracking, and revenue generation initiatives.
  • Managed day-to-day business operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Supported burial preparations and interment processes, ensuring compliance with protocols.
  • Assisted in performing groundskeeping tasks to maintain aesthetic appeal of facilities.
  • Operated maintenance tools and equipment for efficient cemetery upkeep.
  • Conducted routine inspections of burial sites to identify maintenance needs and improvements.
  • Implemented safety practices while handling materials and operating machinery on-site.
  • Trained new staff on operational procedures and best practices for cemetery management.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Sold graves per contracts
  • Sold a pre need items to customers and maintained pre need records and records including money trusted for those pre need items.
  • Opened and Closed Graves for burial.
  • Preformed disinterments in accordance with all legal documentation.
  • Sold and erected monuments for the marking of graves.

Puppeteer

Saint Paul UMC
1995 - 1998
  • Designed and executed engaging puppet shows for diverse audiences, enhancing community outreach efforts.
  • Collaborated with team members to develop creative storylines and scripts that align with organizational mission.
  • Managed puppetry equipment and materials, ensuring proper maintenance and organization for efficient productions.
  • Trained volunteers on puppetry techniques, fostering a collaborative environment for skill development.
  • Enhanced audience engagement by incorporating innovative puppetry techniques and compelling storytelling.
  • Mentored junior team members in proper puppet manipulation techniques, enhancing overall performance quality.
  • Performed live shows at various venues throughout region.
  • Still do puppeteering for puppet ministry, now strictly volunteer for current church. No longer associated with Saint Paul UMC, and Carolina Beach, NC

Funeral Director/Embalmer

Seymour Funeral Home
1999 - 2006
  • Coordinated funeral services with families to ensure personalized experiences.
  • Managed logistics for burial and cremation processes, ensuring compliance with regulations.
  • Developed and maintained relationships with vendors to facilitate service delivery.
  • Provided support during visitations and memorial services, enhancing client comfort.
  • Maintained facility cleanliness, ensuring a welcoming environment for grieving families.
  • Assisted in the preparation of bodies for visitation or burial, adhering to strict standards of care.
  • Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
  • Embalmed human remains to slow decomposition.
  • Prepared bodies for viewing by applying restorative techniques to enhance appearance.
  • Closed and secured caskets and led funeral corteges to churches and burial sites.
  • Dressed bodies and placed in caskets.
  • Reshaped or reconstructed disfigured or maimed bodies when necessary using dermasurgery techniques and materials such as clay, cotton and wax.
  • Picked up deceased at private homes, hospitals and county morgues.

Funeral Appreciate

Andrews Mortuary
1999 - 1999
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Assisted with embalming.
  • Assisted with funeral services, delivering home equipment, processing death certificates, working visitations, whatever was needed.

Cashier/ 3rd Shift Overnight Cashier

Food Lion
1998 - 1999
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with inquiries and resolved issues to enhance satisfaction.
  • Maintained cleanliness and organization of checkout areas for operational efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Worked 11:00 pm to 7:00 am. as only cashier.

Cashier/Stocker

Kerr Drug
1997 - 1998
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and recommendations.
  • Maintained accurate cash drawer balance throughout shifts.
  • Collaborated with team members to ensure smooth store operations.
  • Handled returns and exchanges professionally, enhancing customer satisfaction.
  • Implemented promotional displays to drive sales of featured products.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Sales Assistant/Stocker

Ace Hardware
1996 - 1997
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained inventory accuracy through regular stock checks and organization of merchandise displays.
  • Processed transactions efficiently using point-of-sale systems, ensuring timely customer service.
  • Collaborated with team members to execute promotional displays, driving customer engagement and sales.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Made deliveries to customers to the homes or businesses.

Education

Associate of Applied Science - Funeral Service/Mortuary Science

Fayetteville Technical Community College
Fayetteville, NC
05.2003

High School Diploma -

Cary High School
Cary, NC
1998

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Operations management
  • Business management
  • Staff management
  • Financial management
  • Staff hiring
  • Sales leadership

Timeline

Owner/Operator/Manager/Funeral Director/Embalmer

Evergreen Memorial Service, Inc. DBA Evergreen Funeral Home, Cemetery & Cremation
03.2007 - 08.2025

Trade Embalmer

Different Funeral Homes
10.2003 - 08.2025

Owner/Operator/Manager/Sales Associate/Grave Tech

Evergreen Memorial Cemetery, Inc.
02.2001 - 08.2025

Puppeteer

Saint Paul UMC
1995 - 1998

Funeral Director/Embalmer

Seymour Funeral Home
1999 - 2006

Funeral Appreciate

Andrews Mortuary
1999 - 1999

Cashier/ 3rd Shift Overnight Cashier

Food Lion
1998 - 1999

Cashier/Stocker

Kerr Drug
1997 - 1998

Sales Assistant/Stocker

Ace Hardware
1996 - 1997

Associate of Applied Science - Funeral Service/Mortuary Science

Fayetteville Technical Community College

High School Diploma -

Cary High School

Similar Profiles

CREATE PROFILE
Jonathan M. Lane