Jonathan Mark Swartz Jr.
Thomaston,GA
Summary
Skilled Service Technician focused on troubleshooting and preventative maintenance, driving operational efficiency through effective problem-solving and strong client relationships.
Overview
15
15
years of professional experience
8
8
Certifications
Work History
HVAC-R Service Technician
Wright-Bilt Systems
Griffin, Georgia
06.2025 - Current
- Inspect HVAC-R systems for proper operation and efficiency
- Perform troubleshooting on mechanical issues and diagnose system failures
- Repair and replace faulty components in HVAC systems
- Collaborate with team members to complete service calls efficiently
- Document service activities and maintain accurate records of repairs
- Follow safety protocols while handling tools and equipment on job sites.
- Communicate with clients regarding service needs and recommendations.
- Create estimates for customers regarding cost of repair or replacement services for their HVAC-R systems.
- Identify potential issues with existing HVAC-R systems before they become major problems.
- Answer service calls to address ventilation, air conditioning and heating system issues.
- Repair faulty wiring, motors, compressors, condensers, evaporators, and other components of HVAC-R systems.
- Service units to residential and commercial heating and air conditioning customers.
- Explain proper use and care instructions to customers after completing a repair or installation job.
- Install new HVAC-R systems in residential and commercial settings according to manufacturer specifications.
- Order necessary parts from suppliers in order to complete jobs efficiently.
- Follow up with customers after job completion in order to ensure satisfaction with the results.
- Maintain records of customer service calls including type of work performed, time spent on job site, materials used.
- Test components of heating and cooling systems using specialized tools and equipment.
- Ensure that all safety standards were followed when performing service on HVAC-R equipment.
- Collaborate with contractor representatives, supervisors, co-workers and sub-contractors on job sites to streamline operations.
- Perform preventative maintenance on HVAC-R systems, such as cleaning, adjusting, and replacing parts.
- Conduct brazing, pipe threading and other tasks to complete service calls.
- Interpret construction drawings to coordinate repairs in correct locations or units.
- Disassemble units, repair broken components and restore to operating condition.
- Examine heating and air conditioning systems for signs of defects or malfunction.
- Install, maintain and repair commercial refrigeration systems.
- Assess efficiency of HVAC and refrigeration systems to provide feedback to customers.
- Adept at reading blue prints of electrical equipment.
- Coordinate with contractors and construction teams on new installations and major repair projects.
- Diagnose and repair faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Complete basic repairs such as changing belts, servicing fans and motors and cleaning coils, strainers and filters to optimize equipment performance.
- Read technical manuals and schematics to understand specific configurations.
- Repair parts by using technical knowledge, special tools and soldering skills.
- Mount compressors, condensers and other components in specified locations using hand tools and various welding equipment.
- Assess system operations to identify potential areas requiring maintenance services.
- Test pipe, tubing joints, and connections for leaks.
Maintenace Lead
Quad
The Rock, Georgia
10.2018 - 06.2025
- Supervised maintenance team to ensure equipment functionality and safety compliance.
- Conducted regular inspections to identify and resolve maintenance issues promptly.
- Coordinated scheduling of maintenance activities to minimize production downtime.
- Trained team members on proper use of tools and safety protocols.
- Implemented preventive maintenance programs for critical support systems
- Maintained detailed records of maintenance activities and repairs performed.
- Ensured that all equipment was functioning properly by conducting regular tests and repairs.
- Implemented safety protocols in accordance with OSHA regulations during all maintenance activities.
- Troubleshot complex problems arising out of malfunctioning equipment using advanced diagnostic tools.
- Maintained records of preventive maintenance activities and updated them regularly.
- Performed routine cleaning tasks such as lubricating moving parts and replacing filters, as required.
- Inspected completed work orders for accuracy and completeness prior to submitting them for approval.
- Documented any changes made during the course of a project including labor hours spent, material costs incurred.
- Reviewed blueprints, schematics, drawings or other specifications to determine appropriate installation methods.
- Analyzed data collected from various sources to identify trends or patterns that could affect machine performance.
- Monitored inventory levels of spare parts and materials used in the maintenance department.
- Conducted daily maintenance inspections and identified potential areas of improvement or failure.
- Managed the installation, modification, testing and servicing of mechanical systems.
- Developed cost-effective strategies for the repair and replacement of machinery components.
- Investigated team member complaints related to malfunctioning machines or equipment malfunctions.
- Implemented troubleshooting techniques to resolve issue.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Dismantled machines, equipment, or devices to access and replace defective parts.
- Assembled, installed or repaired electrical or electronic components.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Aligned and balanced new equipment after installation.
- Estimated costs to repair machinery, equipment or building structures.
- Machined emergency parts and specialty tools
- Repaired broken/cracked motor mounts, frames, and other hardware with welding techniques
- Worked with oil analysis department to determine problems with compressors or vacuum pumps and make repairs as necessary
- Made improvements to building control systems and helped design control setups
- Performed predictive maintenance analysis on compressors, vacuum pumps, chillers, water and hydraulic pumps using an ultrasonic meter, mechanic stethoscope, vibration analysis meter, and thermal imaging
- Performed laser and analog alignments of water pumps, low-pressure air blowers, and high-pressure air compressors and utilized thermal growth properties to calculate proper alignment
- Designed and setup plumbing to mitigate water leaks from the oil and water separation system
- Worked with team members repairing concrete flooring and making repairs to the building as needed
- Became proficient with a backhoe and skid steer
HVAC-R Service Technician
Wright-Bilt Systems
Griffin, Georgia
05.2015 - 10.2018
- Became NATE certified in Gas heat service and installation, A/C service and installation, and Heat Pump service and installation
- Learned to efficiently communicate problems found with various types of equipment in residential and commercial environment
- Performed PMs on residential/commercial HVAC equipment
- Performed upgrades or modifications to residential/commercial equipment, I.e. Installing new control systems for increased efficiency, better filtration systems, ductwork modifications etc.
- Performed troubleshooting on functioning and nonfunctioning systems to provide repair options for intermittent issues
- Performed system analysis on various types of residential/commercial HVAC units to provide repair or upgrade options in order to retain or improve on efficiency
- Performed installs on various HVAC units
- Performed warranty part and labor work through HVAC Vendors such as Carrier, Lennox, Trane, and Goodman
- Improved on customer retention and communication skills
- Managed part ordering and truck stock inventory
- Learned to schedule afterhours calls and respond in a timely manner to residential/commercial
HVAC Technician
Johnson Controls
Valdosta, Georgia
08.2014 - 04.2015
- Performed PMs on various Commercial HVAC systems
- Maintained belt drive systems and made repairs as necessary
- Maintained and repaired cooling towers, including the pumps and the fans
- Replaced various drive motors on Commercial HVAC systems
- Replaced gas fired heat exchangers on Commercial HVAC units
- Maintained Commercial/Industrial grade gas heaters greater than 120K BTU Output
- Sharpened troubleshooting skills working on various types of controls including electronic, mechanical, electro-pneumatic, and electro-mechanical
- Learned to manage and track independent truck stock inventory and make accurate lists of materials for jobs to minimize waste.
- Learned to prioritize types of calls and how to properly communicate with customers
Building Maintenance Worker
Quad Graphics
The Rock, Georgia
01.2011 - 08.2014
- Became EPA 608 Universal Certified
- Became VibrAlign Certified in laser alignment of straight coupled drive systems
- Learned how to correctly drive and operate an offroad forklift, hard tire forklift, Lull, scissor lift, and boom lift
- Learned the operation of chillers, various compressor types, centrifugal blower, pumps and fluid dynamics
- Learned how to perform routine maintenance on chillers, oil flooded rotary screw compressors, piston compressors, oil flooded rotary screw vacuum pumps, lamson-hoffman centrifugal blowers, water pumps and cooling towers
- Learned how to maintain chemical treatment of condenser water for the cooling towers and the water for the closed chill loop, including filtration processes
- Learned how to correctly perform electrical and mechanical inspections of all equipment to ensure they were operating within manufacturers specifications
- Learned to diagnose and analyze operations and provide updates and necessary modifications/improvements to the equipment to improve on efficiency
- Learned how to utilize basic and advanced power and hand tools, including digital/analog meters of various types, i.e. multimeters with amp capability, manometers, and anemometers
- Learned how to correctly align and maintain drive shaft coupling systems of various design
- Learned to correctly replace, tension, and align belt drive systems and identify problems with operation to improve performance
- Learned how to correctly machine/fabricate parts, tools, and jigs to assist in work being performed
- Learned how to operate a mill and lathe and utilize speeds, feeds and various tooling to make emergency parts or modify parts
- Learned how to correctly weld with Oxy/Acetylene torch system, MIG, and Stick
- Learned how to braze and solder piping and different metals to make rigid and/or sealed connections for pressurized and non pressurized systems
- Learned how to correctly cut and thread black iron pipe in various schedules
- Learned how to use a task management system with material and labor tracking and follow schedules for timely PMs and repairs
- Learned how to schedule repairs and PMs around downtime and off seasons for continuous uninterrupted operation of support equipment during high demand periods
- Learned interdepartmental communication skills to provide continuous feedback or information on certain tasks that could interrupt production/process equipment
Education
High School Diploma -
Pike County High School
Zebulon, GA05-2010
Skills
- HVAC-R system installation, troubleshooting and service
- Compressed air system diagnostics, troubleshooting and service
- Water pump diagnostics, troubleshooting and service
- Electrical system diagnostics, troubleshooting and service
- Proficient in electrical repairs, including use of soldering iron and microelectronics repair
- Proficient in hydraulic, air and fluid dynamics and thermodynamics
- Preventive maintenance and diagnostics
- Predictive maintenance with mechanic stethoscope, thermal imaging, and vibration analysis
- Refrigerant handling and compliance
- Parts ordering and inventory control
- Proficient in technical document and blueprint reading
- Problem solving and analytical thinking
- Effective communication and attention to detail
- Time management and prioritization
- Brazing, soldering, welding and sheet metal work
- Proficient with Oxy/Acetylene torch for welding or cutting
- Ability to fabricate tools or jigs to help with work being performed
- Building automation and energy management knowledge
- Chiller and boiler systems knowledge
- Variable frequency drives knowledge
- Driveline alignment proficiency
- Proficient with computer based and phone/tablet based task management software
- Proficient with hand and power tools
- Customer satisfaction focus and relationship management
- Proficient with rigging and lifting
- Proficient with offroad forklift, hard tire forklift, Lull, boom lift, scissor lift, backhoe, and skid steer
Certification
EPA 608 Universal Certified
References
References available upon request.
Timeline
HVAC-R Service Technician
Wright-Bilt Systems
06.2025 - Current
Maintenace Lead
Quad
10.2018 - 06.2025
HVAC-R Service Technician
Wright-Bilt Systems
05.2015 - 10.2018
HVAC Technician
Johnson Controls
08.2014 - 04.2015
Building Maintenance Worker
Quad Graphics
01.2011 - 08.2014
High School Diploma -
Pike County High School