Jonathan Michael Ondeck-Foster
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
Assistant Manager
D & K Clothing
03.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Aid
Daycare
05.2018 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Loan Officer
Dunn
01.2008 - 02.2018
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Floor Person
Casino
05.2005 - 01.2008
- Delegated tasks to employees to enhance productivity and workflow.
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
Bill Collector
Joes Collections
01.2002 - 04.2006
- Utilized task automation tools like Grunt or Gulp to improve development workflow efficiency and maintain clean codebase.
- Streamlined development processes by utilizing task automation tools such as Grunt or Gulp, improving efficiency across projects.
- Streamlined front-end build processes using task runners like Grunt or Gulp, improving efficiency within the team.
- Handled delicate situations involving disgruntled guests or unexpected emergencies calmly and efficiently, prioritizing safety while minimizing disruption to other patrons.
Education
High School Diploma -
Water
North Carolina05.2002
Skills
- Employee Scheduling
- Product and service knowledge
- Cost Reduction
- Task Delegation
Timeline
Assistant Manager
D & K Clothing
03.2019 - Current
Aid
Daycare
05.2018 - 05.2019
Loan Officer
Dunn
01.2008 - 02.2018
Floor Person
Casino
05.2005 - 01.2008
Bill Collector
Joes Collections
01.2002 - 04.2006
High School Diploma -
Water