Open To Work
Jonathan Palmer
Fayetteville,United States
Work Preference
Summary
Professional with strong background in managing complex projects, ensuring timely and effective outcomes. Proven track record in strategic planning, resource allocation, and problem-solving, with focus on team collaboration and adaptability. Skilled in project management, stakeholder communication, and process optimization. Known for reliability and results-driven approach in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Special Projects Officer
United States Army Forces Command (FORSCOM) / United States Army Reserve Command (USARC), Special Troops Battalion
08.2022 - Current
- Assists primary battalion staff with administrative support.
- Monitors requirements from higher headquarters and establishes processes for supporting various tasks.
- Reviews and edits battalion orders and guidance to ensure compliance with appropriate regulations and policies.
- Enhanced project efficiency by streamlining processes and implementing innovative strategies.
- Established performance benchmarks for success measurement, promoting accountability among team members.
Operations Officer (S-3) / Executive Officer (XO)
United States Army Reserve Command (USARC) 3-363rd Training Support Battalion (TSBN)
06.2021 - 07.2022
- Coordinated with the staff to define the training and task that the unit and individual Soldiers were expected to perform during mobilization.
- Battalion Executive Officer (XO). Supervised, directed, and coordinated the battalion staff ensuring the unit was ready and equipped for their Observer Coach/Trainer (OC/T) mission.
- Collaborated with superiors of the Higher Headquarters to improve communication and establish better relationships
- Provided initial performance counseling, to advise, guide and integrate newly assigned noncommissioned and commissioned officers, in the unit. Quarterly counseling’s were conducted to discuss performance and professional growth.
- Completed annual performance evaluations for three non-commissioned officers, three commissioned Officers and one civilian.
- Updated and published standard operating procedures (SOPs) using stakeholder, customer and employee input and feedback resulting in clearer and more useful instruction for users.
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
Career Management Field Manager
Headquarters, United States Army Reserve Command (USARC)
03.2018 - 07.2021
- Principal advisor to the Director of Training on all Transportation Corp (TC), Ordnance (OD), Quartermaster (QM), Aviation (AV), Armor (AR) and Infantry (IN) military Occupational Specialty reclassification training, additional Skill Identification and functional training related individual training matters.
- Managed and provided oversight on the institutional training for the TC/OD/QM/AV/AR/IN in the Army Reserve, ensuring that the training was Army Training System compliant with the active component army training.
- Coordinated with the Headquarters Department of the Army, US Army Forces Command (FORSCOM), National Guard Bureau (NGB), US Army Training Doctrine (TRADOC), proponent centers and schools, 80th Training Command (TC), subordinate units, and other USARC staff directorates to validate, resource and integrate institutional training requirements, in support of the One Army School System and Army Reserve Program of Training.
- Reviewed all Training Resources Analysis System (TRAS) products with proponent developers and provided oversight to Army Training Requirements and Resources System (ATRRS) subject matter experts.
- Proactively identified areas for improvement within the field management realm, resulting in continuous growth and adaptability to evolving industry demands.
Operations Research Analyst
Center for Army Analysis
08.2016 - 03.2018
- Served as an Operations Research and Systems Analyst for the Operations Analysis Branch of the Operations Analysis Division at the Center for Army Analysis (CAA).
- Conducted operational analysis and assessments of Overseas Contingency Operations including Operation Inherent Resolve and NATO Resolute Support.
- Analyzed and assessed support for theater commanders in Afghanistan, Africa, Iraq, as well as Combatant Commanders, the Army Staff, the Joint Staff, and the Office of the Secretary of Defense.
- Produced and presented clear and logical analytical reports, briefings, and insight to assist the senior leadership of the Army and DoD, in support of Army and theater specific objectives required to support the National Military Strategy. Methods include strategic level war-games, sophisticated quantitative and statistical analyses techniques applied to operational databases and high-end theater models and simulations.
- Led a study team for the Army Resiliency Directorate (ARD) evaluating trends on suicides across the Army.
- Served in leading roles for several projects in support of the Horn of Africa (HOA) mission, providing a summary of operational assessments for the HOA command.
Support Operations Transportation Officer
United States Army Sustainment Command (ASC) 401st Army Field Support Battalion (AFSB), Kuwait (Deployed)
09.2014 - 07.2016
- Deployed and served as the Brigade Support Operations Transportation Officer for the 401st Army Field Support Battalion (AFSB), Kuwait, in support of U.S. Central Command (CENTCOM). Responsible for functional planning, coordination, and controlling transport of all equipment within the Central Command (CENTCOM) Operation.
- Planned and executed all 401stAFSB tasks in relation to redistribution and Retrograde Operations for the CENTCOM Theater of Operations.
- Provided oversight and guidance on the preparation, shipment, and transfer of 2,250 pieces of equipment with an estimated value more than $100 million, in support of the operational needs statement (ONS) and retrograde of 5,100 pieces of equipment with an estimated value over $487 million.
- Coordinated and managed field Sustainment level and Logistical operations along with Class IV and Cass IX redistribution / retrograde programs.
- Conducted Strategic level coordination with the Pentagon to provide support to the Excess Defense Article and Foreign Military Sales efforts for nine different countries.
- Provided support to Egypt and Special Operations Command Central (SOCCENT) operations throughout the CENTCOM area of operations, to include the Syria Training Program.
Company Commander
United States Army Reserve Command (USARC) 968th Quartermaster Company (Army Reserve)
10.2011 - 12.2013
- Served as the Company Commander of the 968th Quartermaster Company (Water Purification and Distribution). Responsible and accountable for the safety, health and welfare of 142 assigned Soldiers and over $174 million worth of equipment.
- Mentored junior officers and enlisted personnel, contributing to their professional growth and career progression.
- Maintained high levels of discipline within the unit by enforcing standards consistently while providing constructive feedback for personal development.
- Maximized resource utilization by overseeing budget planning, allocation, and execution in line with organizational goals.
Education
Master's Degree - Industrial/Organizational Psychology
Kansas State University
Manhattan, KS12.2007
Bachelor's Degree - Psychology
Washburn University
Topeka, KS05.2003
Skills
- Operational data analysis
- Material management policy development
- Team coordination for property accountability
- Improving organizational readiness
- Supply account management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
Master’s degree in industrial/Organizational (I/O) Psychology, the scientific study of human behavior in the workplace and organizations; with a goal of improving the health, well-being and effectiveness of both individuals and organizations as a human resource professional, proficient in human resource field. I/O Psychology is business-focused and does not work with individuals. My experience through education consists of applications of solving problems in the work environment, accessing behaviors in work situations, developing assessment methods for the selection, placement, and promotion of employees as well as develop and administer tests that can predict employee performance in specific jobs. Train and develop employees, analyze and develop organizations, measure performance, create reward systems, improve quality of work life, develop personnel policies, procedures, practices, and programs, including those related to hiring, promotion and reassignment, compensation, benefits, equal employment opportunity, and labor relations.
Additional Information
Knowledgeable of Military Human Resources; Working knowledge of Force Readiness; Excellent knowledge and understanding of Military Personnel Policies; Skilled in applying Federal HR management, concepts, principles, laws, and regulations of the Staffing/Recruitment/Placement areas; Knowledgeable in applying Federal HR management, concepts, principles, laws, and regulations of the Classification area; Skilled in applying Federal HR management, concepts, principles, laws, and regulations of the Employee Relations area; Ability to review and evaluate incidents, issues and complaints and formulate recommendations; Ability to manage HR program areas such as: Recruitment/Staffing, Classification, and Labor/Employee Relations; Skilled in executing Quality Assurance Surveillance plans; Proficient in use of most major computer systems, information systems, spreadsheet applications, graphic and presentation applications, and word processing applications; Proficient with MS Word, PowerPoint, Excel and Outlook; experience with data collecting programs PSS.
Communication
Ability to communicate information and ideas in speaking and writing so others will understand. Provide information to supervisors, co-workers and subordinates as well as people outside the organization, representing the organization of customers, the public, government, and other external sources by telephone, in written form, e-mail or in person.
Leadership
Completing the Transportation Officer Basic Course enabled me to lead, plan in the areas of joint strategic deployment and unit movement. Topics Included: transportation unit operations, unit movement, strategic mobility, tactical transportation, leadership and supervision. Completed the Primary Leadership Development Course enabled me to assume first-line supervision responsibilities and apply the fundamentals and techniques of leadership, group behavior, and resource management in a military organization. Subjects covered: counseling, sexual harassment, team building, motivation, styles of leadership and problem solving. Familiarized with basic counseling career coaching / techniques. Counseled junior and senior enlisted military personnel for annual evaluations as well as Soldiers incoming and transitioning out of the Army.
Training
Intermediate Captains Career Course, 2014; Commanders Safety Course, 2012; Support Operations Course (Phase 1), 2008; Transportation Officer Basic Course, 2005; Primary Leadership Development Course, 2003; Motor Transport Operator, 1999, Combat Engineer, 1989.
Languages
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
MS Word
Power Point
Excel
MS Teams
MS Office
Google Drive
Zoom
Timeline
Special Projects Officer
United States Army Forces Command (FORSCOM) / United States Army Reserve Command (USARC), Special Troops Battalion
08.2022 - Current
Operations Officer (S-3) / Executive Officer (XO)
United States Army Reserve Command (USARC) 3-363rd Training Support Battalion (TSBN)
06.2021 - 07.2022
Career Management Field Manager
Headquarters, United States Army Reserve Command (USARC)
03.2018 - 07.2021
Operations Research Analyst
Center for Army Analysis
08.2016 - 03.2018
Support Operations Transportation Officer
United States Army Sustainment Command (ASC) 401st Army Field Support Battalion (AFSB), Kuwait (Deployed)
09.2014 - 07.2016
Company Commander
United States Army Reserve Command (USARC) 968th Quartermaster Company (Army Reserve)
10.2011 - 12.2013
Bachelor's Degree - Psychology
Washburn University
Master's Degree - Industrial/Organizational Psychology
Kansas State University
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