Melissa Prum
Stockton,CA
Summary
Seasoned Safety Coordinator with 8 years of progressive experience in the field. Focused on promoting a culture of safety at all levels. Looking for a growth-oriented position with a progressive company.
Overview
16
16
years of professional experience
Work History
Safety Coordinator
Worlwide Flight Services
12.2016 - Current
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Recommended changes to company culture to improve safety and meet changing demands.
- Conducted safety audits and investigated plant quality issues.
- Conducted investigations into incidents and reported on findings.
- Coached employees, managers and executives on effective safety policies.
- Developed new training programs to address performance and knowledge issues.
- Collaborated with other departments to integrate safety in all aspects of organization.
Customer Service Supervisor
Home Depot
09.2007 - 05.2013
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
Education
High School Diploma -
Jefferson High School
Stockton, CA05.2006
Skills
- Work Process Analysis
- Training and Mentoring
- Hazard Identification
- Occupational Safety
- Safety Audits
- Incident Investigations
- Continuous Improvement
- Delegating Work
- Problem-Solving
- Team Development
Languages
Cambodian
Full Professional
English
Full Professional
Timeline
Safety Coordinator
Worlwide Flight Services
12.2016 - Current
Customer Service Supervisor
Home Depot
09.2007 - 05.2013
High School Diploma -
Jefferson High School
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