Results-driven professional with 4 years of experience in sales and customer service, specializing in building strong client relationships and solving complex challenges. Skilled in business development, communication, and strategic problem-solving, with a proven ability to support teams through cost-saving solutions and reliable follow-through. Calm under pressure and focused on delivering value, whether in high-stakes meetings or high-pressure moments.
At EliteChem, I work with labs and medical facilities across the country, helping them streamline their sourcing for high-use lab and medical device products.
- My role blends account management and business development — from building new client relationships to supporting existing partners with reliable, cost-effective solutions.
- I focus on improving supply consistency, business development, and being a dependable point of contact for everything from product questions to purchasing support.
- Assisted team in managing account documentation and client records systematically.
- Collaborated with marketing to create promotional materials supporting sales efforts.
As a Mortgage Loan Assistant at Sovereign Lending Group, I support the loan process from start to finish by managing active loan files, taking mortgage applications, and ensuring all required documentation is collected and submitted accurately. I coordinate closely with clients, underwriters, and third parties to keep each file moving smoothly and on schedule.
− Conducted initial mortgage applications, verifying borrower information
and preparing accurate documentation for underwriting.
− Actively pitched refinancing and home equity loan products to new and
existing clients, contributing to client retention and revenue growth.
I provided tailored programs for clients to help them reduce and manage debt. Assisting with creditor negotiations on their behalf, and providing financial education on budgeting, credit management, and repayment strategies to win their business.
- Consistently exceeded performance goals while maintaining high client
satisfaction.
- Personally aided in $1.7M in debt reduction.
- Top 5% amongst peers groups.
Coordinated food delivery logistics between partnered restaurants and Fortune 500 clients to ensure timely and accurate catering orders.
- Managed hundreds of orders simultaneously on daily schedules.
- Optimizing routes and schedules to enhance delivery efficiency to increase daily deliveries.
- Collaborated with restaurants and drivers to resolve issues, ensuring a seamless client experience to gain Client / Partnership Contracts.
- Maintained a service success rate of 99% and added an average of 12 new clients each Qtr.
Outside of work, I’m an avid outdoorsman who enjoys hiking, mountaineering, and playing golf. I’m passionate about continuous self-improvement and often seek growth through reading, physical challenges, and new experiences. A dedicated 49ers fan, I also enjoy the energy of live football games and the sense of community they bring. Whether on the trail, the course, or in daily life, I stay focused on sharpening my mindset and pushing my limits.