Experienced professional focused on meeting or exceeding objectives seeking Human Services Specialist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
13
13
years of professional experience
Work History
Hospital Administrator
Seventh-day Adventist Cooper Hospital
Monrovia, Liberia
02.2018 - 05.2022
Acted as liaison among governing boards, medical staff and department heads.
Oversaw recruitment, hiring and evaluation of 60 administrative staff, nurses and doctors.
Planned budgets and established rates for available health services.
Organized, directed and coordinated medical and health services according to organizational policies and goals.
Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
Human Services Specialist
Hennepin County Human Services
Minneapolis, MN
03.2004 - 02.2013
Described procedures, requirements and benefits to clients and interested parties.
Interviewed 20 applicants for services and supported application completion as necessary.
Adhered to strict client confidentiality laws and site-specific procedures to uphold privacy and provide best experience possible.
Established positive relationships with aid recipients and assessed goals, working hard to address individual needs and tailor services to suit them.
Kept and established comprehensive case files to support proper documentation and record retention.
Acted as mandatory reporter of abuse.
Inputted information and obtained quantitative and qualitative data on client details to provide services requested.
Education
Master of Arts - Health And Human Services Administration
St. Mary's University of Minnesota
Minneapolis, MN
12.2006
Bachelor of Science - Economics
University of Liberia
Monrovia, Liberia
12.2001
Skills
Team Building
Hiring and recruitment
Training and mentoring
Staff Management
Multidisciplinary team collaboration
Relationship building and retention
Timeline
Hospital Administrator
Seventh-day Adventist Cooper Hospital
02.2018 - 05.2022
Human Services Specialist
Hennepin County Human Services
03.2004 - 02.2013
Master of Arts - Health And Human Services Administration