Jonathan Saint-John
Summary
Strategic and results-driven executive with 20+ years of experience in global client management, strategic partnership development, and business growth across diverse industries. Proven track record of nurturing high-value client relationships, optimizing operational efficiency, and executing revenue-driven strategies. Skilled at leading cross-functional teams, managing complex projects, and leveraging behavioral science to strengthen client interactions, secure positive contract outcomes, and drive team performance. Pragmatic professional with executive management and leadership experience, adept at emotional intelligence and mission-focused leadership. Expertise in strategic business planning, growth, operations improvement, and fostering innovation. Collaborative and dedicated to building strong cross-functional relationships to achieve enterprise goals. Excellent verbal and written communication skills in English, German, and French.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Executive Vice President and Behavioral Science Leader
Kraftwerks Studio (a division of SJGH)
01.2023 - Current
- Develop and implement behavioral science-based training programs for B2B and C-suite clients, achieving new client acquisitions resulting in a 95% client satisfaction rate
- Cultivate key partnerships with government organizations and corporate clients, ensuring alignment of services with client needs and industry standards
- Author "Beyond Words: The Intelligence Officer's Handbook to Cross-Cultural Body Language" (2024), enhancing the company's thought leadership position
President and Managing Partner
Saint-John Global Holding Group (SJGH)
01.2021 - Current
- Spearhead strategic growth initiatives, cultivating a collaborative culture that engages stakeholders in shared vision and goals
- Develop and nurture key corporate and government relationships, positioning the organization for long-term growth and sustainability
- Orchestrate client-centric programs that align business operations with client needs, resulting in 25% cost reduction and improved client satisfaction
- Implement innovative outreach strategies, resulting in 40% growth in client base in the first year
- Guide businesses from ideation to successful launch, with 2 clients securing Series A funding totaling $3M
Vice President Global Client Lead & Vertical Strategist
Kelly Services Inc.
01.2010 - 01.2020
- Managed a global client portfolio representing 20% of the company's gross profit, overseeing relationships with Fortune 500 companies across North America, EMEA, and APAC
- Spearheaded business expansion initiatives, growing revenue from $35.8M to $169M over 5 years through strategic account development and new market penetration
- Orchestrated cross-functional teams and implemented CRM solutions, optimizing workforce deployment and saving clients $6.5M annually
- Developed and executed strategic plans for government relations and corporate partnerships, ensuring compliance and securing high-value contracts
- Revamped performance-based pricing structures, enhancing profitability by 13% while improving client satisfaction and retention
Founder and Managing Director
Market Resolve / Intelliquint LLC
01.2007 - 01.2009
Managing Director
HC Watson Corporation
01.2006 - 01.2007
VP Relationship Management & Global Operations
Fidelity Investments / Fidelity Capital
01.2000 - 01.2005
Education
Bachelor of Arts - Psychology (Forensic)
Harvard University
Cambridge, MA01-2026
International Negotiations Certificate -
Harvard Law School
Cambridge, MA01.2004
Skills
Global Client Management
Strategic Partnership Development
Business Expansion & Growth
Relationship Building
Cross-Functional Team Leadership
Client Retention Strategies
Multi-Level Communications
Risk Management
Talent Development
Change Management
Behavioral Science Application
Financial Analysis
Contract Negotiation
Global Sales & Business Development
Compliance
Matrix Management
Organizational Growth
Customer care
Leadership experience
Global Business Expansion
Certification
- Psychology & Body Language Profiler, IAOTH, 2012
- Registered Body Language Analyst, International Anti-Crime Academy, 2018
- Strategic Selling, Conceptual Selling, Large Account Management, Miller Heiman
- Challenger High Impact Sales Training, Challenger Performance Optimization Inc.
Affiliations
- American College of Forensic Examiners
Languages
English
Native or Bilingual
German
Native or Bilingual
French
Professional Working
Spanish
Limited Working
Publication's
Saint-John, J. C. (2024). Beyond Words: The Intelligence Officer's Handbook to Cross-Cultural Body Language. Manuscript submitted for publication.
Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork from home optionWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Vice President and Behavioral Science Leader
Kraftwerks Studio (a division of SJGH)
01.2023 - Current
President and Managing Partner
Saint-John Global Holding Group (SJGH)
01.2021 - Current
Vice President Global Client Lead & Vertical Strategist
Kelly Services Inc.
01.2010 - 01.2020
Founder and Managing Director
Market Resolve / Intelliquint LLC
01.2007 - 01.2009
Managing Director
HC Watson Corporation
01.2006 - 01.2007
VP Relationship Management & Global Operations
Fidelity Investments / Fidelity Capital
01.2000 - 01.2005
International Negotiations Certificate -
Harvard Law School
Bachelor of Arts - Psychology (Forensic)
Harvard University
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