Jonathan Smith
QUEEN CREEK,Arizona
Overview
13
13
years of professional experience
Work History
Service Technician Apprentice
Technical Systems LLC
Mesa, AZ
02.2022 - 04.2023
- Adhered to company policies regarding warranty claims, ensuring proper documentation was submitted when necessary.
- Utilized various tools and equipment proficiently to perform repairs accurately and efficiently.
- Increased repeat business by building rapport with clients through professionalism and attention to detail.
- Maintained a clean work environment, adhering to company standards for organization and sanitation.
- Assisted in developing preventive maintenance plans tailored to individual customer needs, extending equipment lifespan.
- Collaborated with senior technicians on complex repairs, gaining valuable hands-on experience.
- Diagnosed and resolved technical issues for a wide range of equipment, ensuring optimal performance.
- Supported inventory management by keeping track of parts usage and restocking supplies as needed.
- Enhanced team productivity by sharing knowledge and expertise with fellow apprentices and technicians.
Behavior Specialist
Sunrise Native Recovery
Scottsdale, AZ
07.2018 - 08.2020
- Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.
- Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.
- Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.
- Supervised student behavior during daily academic routines to secure safety of students and staff.
Grounds Keeper, Tree Trimmer
The Tree Experts
Apache Junction, AZ
01.2013 - 04.2017
- Used hand tools to complete delicate work.
- Enhanced bud quality by carefully trimming and pruning plants according to growth patterns and industry standards.
- Fostered a positive work environment by maintaining a professional demeanor and collaborating closely with team members to achieve shared objectives.
- Increased overall plant health with meticulous attention to detail during the trimming process.
- Maximized yield through precise trimming techniques, reducing waste while maintaining product integrity.
- Maintained safety practices and quality controls.
- Adapted quickly to changes in production schedules, remaining flexible and responsive under tight deadlines.
- Maintained open lines of communication with supervisors, providing timely updates on progress toward goals and addressing concerns as needed.
- Ran high-speed mold machines, grinders and cutters.
- Cleaned and maintained equipment used in cutting and trimming, complying with hygiene and sanitation standards.
- Inspected equipment, checking for proper functioning and safety.
Cook Helper
Chase Field Ball Park
Phoenix, AZ
04.2010 - 10.2012
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Cleaned and washed all utensils, preparation equipment cutting boards and counters.
- Maintained high standards of sanitation throughout the kitchen area through proper cleaning practices and routine inspections.
- Prepared custom orders for customers with dietary restrictions or allergies, ensuring their meals were safe for consumption.
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers.
- Enhanced kitchen efficiency by assisting cooks with food preparation and recipe execution.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Communicated with customers by telephone or in person to take or enter orders or obtain information to assist in solving customer complaints.
- Collaborated with head cook to plan menus, taking into account dietary restrictions and customer preferences.
- Assisted in loading and unloading supplies and food materials from delivery truck [Number] times per week.
- Ensured quality control by checking the freshness of ingredients and properly storing perishable items.
- Maintained open lines of communication with fellow staff members to rapidly address any issues or concerns that arose during service.
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Boosted customer satisfaction by delivering prompt service and addressing special requests accurately.
Education
High School Diploma -
Brooksville Technical
Spring Hill, FL03.2024
Skills
- Power Tool Operation
- Vehicle operation
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Punctual and Reliable
- Problem and Issue Resolution
- Installation and Repair
- Valid Driver's License
- Professional and Courteous
- Documentation And Reporting
- Safety Procedures Adherence
Timeline
Service Technician Apprentice
Technical Systems LLC
02.2022 - 04.2023
Behavior Specialist
Sunrise Native Recovery
07.2018 - 08.2020
Grounds Keeper, Tree Trimmer
The Tree Experts
01.2013 - 04.2017
Cook Helper
Chase Field Ball Park
04.2010 - 10.2012
High School Diploma -
Brooksville Technical