Experienced professional seeking a challenging role in a dynamic business environment where exceptional people skills and a strong business acumen can be leveraged to drive growth and success. Possessing a diverse skill set spanning finance, sales, marketing, and entrepreneurship, I bring a unique perspective that enables me to work effectively across multiple areas of a business. With a proactive, results-driven approach, I excel at multitasking, adapting to new challenges, and solving complex problems. Committed to continuous learning and growth, I am confident that I can add value as a valuable asset to your organization.
As the General Sales and Operations Manager at Celebrity Automotive Group, I played a pivotal role in driving the success of the dealership. My responsibilities included conducting thorough market research to identify consumer trends and competitive pricing strategies. This informed my decision-making process when it came to vehicle pricing and purchases, ensuring that we remained competitive in the market. Additionally, I efficiently managed the tag and title paperwork process, ensuring compliance with all necessary documentation. I also excelled in securing financing options for customers, building strong relationships with financial institutions. Throughout my tenure, I maintained a high level of compliance with state laws and regulations, ensuring the dealership operated within legal parameters. Through these efforts, I contributed significantly to the overall profitability and success of Celebrity Automotive Group.
In my role as a Finance Manager at Mall of Georgia Ford, I was responsible for driving revenue growth by selling and promoting after-market finance and insurance products while delivering exceptional customer service through clear and concise communication of complex financial concepts. My unwavering attention to detail ensured that all financial documents, including loan and lease agreements, were prepared accurately with full compliance to relevant regulations and laws. To maximize dealership profits, I proactively engaged in each car deal early, and contributed to training sales personnel on effective objection handling and streamlining the sales process. My dedication and commitment to achieving measurable results while upholding the highest standards of professionalism made me an asset to the organization.
As a New Car Sales Professional at Bank’s Crossing Chrysler, I successfully exceeded sales targets by delivering exceptional customer service and building strong relationships with clients. My strong product knowledge, communication skills and ability to listen to customer needs helped me to effectively advise and guide customers in making informed purchase decisions. I actively engaged in ongoing training to remain up-to-date on the latest product information and sales techniques while collaborating closely with other team members to promote a positive and cohesive work environment.
In my role as a Used Car Sales Professional at Atlanta Luxury Motors, I was responsible for enhancing the car buying experience through streamlined processes and exceptional customer service. Through leveraging my extensive industry experience, I was able to provide expert guidance to clients, delivering personalized support throughout the entire sales cycle. My focus on customer retention and referrals was reflected in my commitment to exceeding expectations and ensuring full satisfaction with all purchases. I consistently demonstrated a high level of professionalism and dedication to providing exceptional service, ultimately establishing myself as an invaluable member of the team.
● Berkshire Hathaway Finance and Insurance Management Certification
● Microsoft Office Specialist Certification
● Proficient in CRM/DMS systems including CDK, DealerTrack, ELeads, DealerSocket, and Promax