Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jonathen Soapes

Augusta,GA

Summary

Accomplished driver with a clean record and strong customer service skills, honed at Swift. Expert in GPS navigation and route planning, ensuring timely deliveries and enhancing customer satisfaction. Proven ability to manage time effectively while adhering to safety regulations, resulting in consistently on-time performance and minimal incidents.

Overview

2026
2026
years of professional experience

Work History

Driver

Lane Lee
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Owner

Soapes Enterprises
01.2018 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

Driver

Swift
01.2013 - 01.2015
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Improved fuel efficiency by implementing strategic driving routes and practices.

Education

N/a - Nurse

Savannah Technical College
Savannah, GA

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Punctual and reliable
  • Safe driving practices
  • City and non-city driving
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions

Timeline

Owner

Soapes Enterprises
01.2018 - Current

Driver

Swift
01.2013 - 01.2015

Driver

Lane Lee

N/a - Nurse

Savannah Technical College
Jonathen Soapes