Jonathon Albert
Pinehurst
Summary
Dedicated individual with a versatile background in customer service and technical support. Known for strong time management and collaboration skills. Ready to leverage expertise in programming and ongoing learning to support organizational goals.
Overview
4
4
years of professional experience
Work History
Digger Dialer
Colorado School of Mines
Golden
02.2026 - Current
- Called Mines Alumni, Parents, and Current Students to inform them of ongoing events at Mines
- Procured donations from prospective callers
- Recorded and tracked call outcomes for reporting and analysis purposes.
- Collaborated with team members to refine call scripts and improve communication strategies.
Lifeguard
The Woodlands Township
The Woodlands
04.2024 - 08.2025
- Monitored swimming areas for safety and adherence to rules.
- Instructed patrons on water safety and proper swimming techniques.
- Enforced pool policies and regulations to maintain a safe environment.
- Collaborated with team members to ensure smooth daily operations.
- Maintained cleanliness of pool area and surrounding facilities regularly.
Apprentice
Ace Handyman Services The Woodlands
The Woodlands
05.2022 - 08.2025
- Assisted skilled tradespeople with various home repair projects and installations.
- Communicated with clients to understand their service needs and preferences.
- Prepared job sites by cleaning and setting up necessary equipment and supplies.
Education
Bachelor of Science - Computer Science
Colorado School of Mines
Golden, CO05-2028
High School Diploma -
Tomball High School
Tomball, TX05-2025
Skills
- Proficient in C and Java
- Currently Learning Linux and C
- Problem solving
- Team collaboration
- Time management
- Customer service
Timeline
Digger Dialer
Colorado School of Mines
02.2026 - Current
Lifeguard
The Woodlands Township
04.2024 - 08.2025
Apprentice
Ace Handyman Services The Woodlands
05.2022 - 08.2025
Bachelor of Science - Computer Science
Colorado School of Mines
High School Diploma -
Tomball High School