Summary
Overview
Work History
Education
Skills
Timeline
Generic
Jonathon Atkins

Jonathon Atkins

Alex,OK

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

11
11
years of professional experience

Work History

AI Data Annotation Specialist

Experis Manpowergroup @ Meta
10.2024 - Current
  • Processed and scanned files into electronic databases.
  • Composed correspondence to internal and external parties as requested.
  • Checked records daily for accuracy and completeness, and corrected errors.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Created spreadsheets for more efficient recordkeeping.
  • Supported and coached employees as part of successful training initiatives.
  • Gained extensive knowledge in data entry, analysis and reporting.

Data Annotation Specialist

Freelance
11.2023 - Current
  • Independently contracted through an online platform, specializing in data annotation tasks for AI training.
  • Complete various projects within designated timeframes, contributing to the successful training of AI models.

Client Relationship Manager

Logical Position
02.2021 - 06.2023
  • Consistently earned membership in the President's Club by consistently surpassing quarterly sales quotas of $260,000 or more.
  • Cultivated and nurtured client relationships through proactive communication and regular check-ins.
  • Acted as the primary point of contact for clients throughout the setup phase, ensuring a smooth transition into campaign execution.
  • Conducted in-depth consultations with clients to understand their business goals and challenges, and recommended tailored digital marketing strategies to achieve desired outcomes.
  • Regularly created PowerPoint presentations to showcase business capabilities to clients.

Client Experience Manager

Better Business Bureau
06.2020 - 02.2021
  • Conducted thorough client setup processes, including understanding client requirements, defining project parameters, and establishing clear expectations.
  • Collaborated with internal teams to ensure seamless service delivery and resolution of customer issues, fostering a positive work environment.
  • Utilized active listening and problem-solving skills to understand client needs and provide personalized solutions.

Customer Service/Sales Representative

Best Buy
09.2014 - 06.2020

Education

Diploma -

Crowley Highschool
Crowley, TX
05.2010

Skills

  • Strengthening client connections
  • Collaborative project management
  • Upselling strategies
  • Client onboarding
  • Account management
  • Consultative sales
  • Conflict resolution
  • Google Workspace
  • Microsoft Office Suite
  • Research and data analysis
  • Billing and invoicing
  • CRM software

Timeline

AI Data Annotation Specialist

Experis Manpowergroup @ Meta
10.2024 - Current

Data Annotation Specialist

Freelance
11.2023 - Current

Client Relationship Manager

Logical Position
02.2021 - 06.2023

Client Experience Manager

Better Business Bureau
06.2020 - 02.2021

Customer Service/Sales Representative

Best Buy
09.2014 - 06.2020

Diploma -

Crowley Highschool

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