Jonathon Benjamin
Pendleton,IN
Summary
Professional in patient access with proficiency in handling patient inquiries, managing admissions, and ensuring accurate data entry. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in healthcare systems, communication, and problem-solving with reliable and flexible approach.
Overview
12
12
years of professional experience
Work History
Patient Access Associate
R1 RCM
10.2022 - Current
- Provided exceptional customer service to patients, addressing concerns and answering questions regarding the admissions process.
- Reduced errors in patient registration by meticulously collecting and inputting data into electronic health records.
- Boosted overall organization productivity by effectively managing multiple priorities and tasks within a fast-paced hospital environment.
- Demonstrated adaptability by readily adjusting to new software systems, policies, or procedures as required for organizational success.
- Completed worklists, EBEWs, and HUBs for all registration areas daily.
- Crosstrained in all areas of registration.
- Insure all Quick Reg's are completed.
- Training new associates in all registration areas.
- Lead the outpatient front desk to insure all patients are effectively and accurately registered and led to their correct area.
General Manager
Hot Box Pizza
01.2013 - 10.2022
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
High School Diploma -
Options High School
Carmel, IN05-2013
Skills
- Strong empathy
- HIPAA compliance
- Patient confidentiality
- Patient registration
- Insurance verification
- Data entry proficiency
- Workflow optimization
- Records management
- Customer service
- Problem-solving
- Team collaboration
- Team leadership
- Leadership and team building
- Operations management
Timeline
Patient Access Associate
R1 RCM
10.2022 - Current
General Manager
Hot Box Pizza
01.2013 - 10.2022
High School Diploma -
Options High School
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