Jonathon Chapman
Williamson,NY
Overview
2009
2009
years of professional experience
Work History
Manufacturing Technician
Berry Plastics
Arborist Assistant
Dean Chapman Tree Expert
Epoxy Flooring
Garage Solutions
Manager
Splash
East Coast
05.1988 - 08.2008
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Timeline
Manager
Splash
05.1988 - 08.2008
Manufacturing Technician
Berry Plastics
Arborist Assistant
Dean Chapman Tree Expert
Epoxy Flooring
Garage Solutions