Summary
Overview
Work History
Education
Skills
Timeline
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Jonathon Clayton

Surprise,AZ

Summary

Retail professional with strong experience in customer service, sales, and inventory management. Known for enhancing team performance and meeting business goals through effective collaboration and adaptability. Excels in communication, problem-solving, and maintaining high standards in fast-paced environments. Enthusiastic about driving results and delivering exceptional customer experiences.

Overview

6
6
years of professional experience

Work History

Retail Service Specialist

Orilleys Auto Parts
01.2024 - 03.2025
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Streamlined inventory management for improved product availability and reduced waste.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Enhanced customer satisfaction by providing exceptional service and expert product knowledge.

Slot Attendant

Desert Diamond Casino
10.2021 - 04.2023
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.
  • Contributed to the casino''s positive reputation by consistently delivering courteous, professional service that exceeded guest expectations.
  • Dispensed machine payouts and provided change for players.
  • Attended ongoing training sessions to enhance knowledge of industry trends and maintain a high level of expertise in slot attendant responsibilities.

Server

Texas Roadhouse
12.2019 - 07.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Stocker Associate

Walmart
08.2019 - 12.2019
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained effective team member communication.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Education

High School Diploma -

Valley Vista
Surprise, AZ
05-2019

Skills

  • Good communication skills
  • Excellent written and oral communication
  • Reliability and punctuality
  • Empathy and patience
  • Customer relations
  • Cash handling accuracy
  • Adaptive learning
  • Store maintenance
  • Sales proficiency
  • Customer service
  • Willingness to learn
  • Teamwork
  • Multitasking and prioritizing
  • Problem-solving
  • Time management

Timeline

Retail Service Specialist

Orilleys Auto Parts
01.2024 - 03.2025

Slot Attendant

Desert Diamond Casino
10.2021 - 04.2023

Server

Texas Roadhouse
12.2019 - 07.2021

Stocker Associate

Walmart
08.2019 - 12.2019

High School Diploma -

Valley Vista

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Jonathon Clayton