Jonathon Downs
Belleville ,IL
Summary
Experienced with flat roofing techniques, including installation and repair. Utilizes industry best practices to ensure durable and reliable roofing solutions. Knowledge of safety standards and effective material handling using lull/skytrak/mobile cranes/man-lift/scissor lift contributing to successful project completions.
Work History
Assistant manager
Circle K
6001 West main st.
06 2023 - 05 2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Monitored sales trends to adjust pricing strategies for optimal profitability.
- Improved customer satisfaction by resolving complaints and inquiries promptly.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
- Oversaw daily operations to maintain store cleanliness and organization.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Defined clear targets and objectives and communicated to other team members.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed detailed plans based on broad guidance and direction.
Flat Roofer/equipment operator
Kehrer bros construction
Albers, IL
11 2007 - 03 2025
- Streamlined project timelines by efficiently managing resources and coordinating with suppliers for timely material delivery.
- Increased team efficiency with proper delegation of tasks and clear communication during complex flat roofing projects.
- Saved costs for clients by effectively troubleshooting and repairing existing roof issues instead of recommending unnecessary replacements.
- Prevented water damage to properties through proper implementation of drainage systems like scuppers, gutters, and downspouts on commercial and residential roofs.
- Upheld stringent quality control standards by regularly inspecting completed projects to ensure efficient water runoff, minimal ponding, and overall structural integrity.
- Reduced leak occurrences by conducting thorough inspections and performing timely repairs on various flat roofing systems.
- Ensured optimal roof performance with regular maintenance checks, identifying potential issues before they escalated into costly repairs.
- Reduced project delays by proactively addressing unforeseen challenges and efficiently adapting workflow as needed.
- Collaborated successfully with other construction professionals such as architects and engineers to ensure seamless integration of the flat roofing system within the building structure.
- Ensured seamless handover of completed projects to clients, conducting thorough walkthroughs to confirm satisfaction with the final result.
- Optimized work productivity by maintaining clean job sites throughout each project phase, facilitating easy access to tools, materials, and equipment.
- Maintained a safe work environment by adhering to all safety regulations and guidelines during roof installations and repairs.
- Promoted company reputation for excellence by consistently delivering exceptional flat roofing services that exceeded client expectations.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Precisely cut felt, shingles and strips of flashing to fit angles formed by walls, vents, and intersecting roof surfaces.
- Managed inventory of roofing supplies and materials.
- Inspected roofs and identified deficiencies for repair cost estimation.
- Followed manufacturer instructions and specifications to perform proper installation.
- Inspected problem roofs to determine best repair procedures.
- Installed, repaired, and replaced single-ply roofing systems.
- Cleaned up work areas upon completion of projects.
- Operated variety of tools and equipment to safely and efficiently perform tasks.
- Supervised apprentices and helpers, offering feedback and boosting skills.
- Coordinated with other craft employees to maximize project efficiency.
- Scheduled and attended pre-planning sessions with general contractors.
- Supported construction manager with materials, schedule, and cost information.
- Improved client satisfaction by providing expert recommendations for appropriate flat roofing solutions based on their unique needs.
Education
Diploma - General
05.2005
Skills
- Built-up roofing (BUR)
- Low-slope roofing systems
- Maintenance and repairs
- Material inspections
- Clear communicator
- Inspection
- Roofing
- Reading blueprints
- Workplace safety
- Operating heavy machinery
Timeline
Assistant manager - Circle K
06 2023 - 05 2024
Flat Roofer/equipment operator - Kehrer bros construction
11 2007 - 03 2025
Centralia High School - Diploma , General