Dedicated and devoted to going above and beyond on any task. Inspired to deliver superior craftsmanship. Enjoys demanding situations, which provide opportunities to grow and excel. Loves working with others to achieve goals.
Overview
5
5
years of professional experience
Work History
Cashier / Produce Closer
Kroger Co
Nashville, Tennessee
09.2023 - Current
Provided excellent customer service during high-volume periods.
Collaborated with team members to ensure smooth store operations.
Processed customer transactions efficiently at checkout stations.
Managed merchandise returns and exchanges following company policies.
Performed other duties as assigned by management.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Learned roles of other departments to provide coverage and keep store operational.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Exceeded customer satisfaction by finding creative solutions to problems.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Operated equipment and machinery according to safety guidelines.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Teller
Brinks Cash Logistics
Nashville, Tennessee
11.2020 - 09.2023
Processed cash deposits and withdrawals for clients accurately.
Maintained compliance with security protocols during cash handling.
Operated currency counting machines and other cash management tools.
Collaborated with team members to ensure efficient daily operations.
Identified fraudulent activity or suspicious behavior immediately reported it to management.
Processed upwards of $3.5 million on a daily basis.
Pizza Chef
Trattoria il Mulino [Hilton]
Nashville , Tn
11.2020 - 09.2023
Operated kitchen equipment to ensure efficient cooking and baking processes.
Managed inventory of ingredients to maintain stock levels and freshness.
Collaborated with team members to ensure smooth kitchen operations during peak hours.
Monitored food safety standards to uphold health regulations in the kitchen.
Trained new staff on pizza preparation techniques and kitchen procedures.
Maintained cleanliness and organization of the work area for optimal efficiency.
Prepared dough for pizzas, including kneading and rolling out the dough.
Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
Cooked pizzas in ovens according to specified times and temperatures.
Inspected finished pizzas for quality assurance prior to serving them.
Assisted other cooks during peak hours or when needed.
Followed recipe instructions accurately while preparing sauces, dressings, marinades.
Kept up-to-date on menu changes and new products offered by the restaurant.
Entertained guests in an open kitchen environment in the heart of downtown Nashville
Education
Music Technology
Nashville State Community College
Nashville, TN
Skills
Customer service
Cash handling
Transaction processing
Inventory management
Food safety compliance
Relationship management
Team collaboration
Fraud detection
Conflict resolution
Attention to detail
Problem solving
Effective communication
Time management
Staff training
Process optimization
Online orders preparation
Reliability and punctuality
Dependability and reliability
Professionalism and courtesy
Accomplishments
Vocational Teacher's Assistant - MacGavock High [Auto body / Arch Welding]