Jonathon Mansfield
St Louis,missouri
Summary
Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Technician
Mobilenerd
08.2021 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
Education
Associate in Information Technology - Systems Administration
Ranken Technical College
St Louis, MO05.2024
Skills
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
Certification
- Azure Fundamentals Microsoft 2024 April
Timeline
IT Technician
Mobilenerd
08.2021 - Current
Associate in Information Technology - Systems Administration
Ranken Technical College