JONATHON PAGE

• Served food and beverages promptly with focused attention to customer needs.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

• Worked with the Indianapolis Colts from OTAs through the 2023-2024 regular season.
• Cleaned and inventoried equipment, such as jerseys, helmets, shoulder pads, gloves, and field equipment.
• Assisted coaches and Indianapolis Colts players during practice by helping during drills and team periods.
• Assisted Indianapolis Colts players with personal drills before and after practice.
• Moved heavy field equipment to correct parts of the field for the different position groups.
• Programmed and used the time and play clocks to keep track of practice segments, as well as emulate a real game, 40-second play clock.
• Set up and tore down the Colts' sideline at home and away games.
• Improved player safety by conducting regular inspections of protective gear and addressing concerns promptly.
• Ensured compliance with league regulations regarding permitted equipment specifications during competitions.
• Assisted coaching staff in designing custom equipment setups for optimal player performance during practice.
• Coordinated equipment transportation logistics for away games, ensuring timely arrival and setup at venues.
• Developed relationships with wide range of employees, players/coaches and vendors.

Student Sales Associate

• Sold tickets and ticket packages to customers on behalf of Fort Wayne TinCaps organization
• Utilized Google Voice, as well as Excel, during time in call center
• Raised third most money in ticket sales, with over $7,000 raised in class
• Assessed customer needs and utilized suggestive selling techniques to drive sales

Guest Services Director Chase Charlie Event

• Reached out to former participants of Chase Charlie Race
• Organized all pre-registered participant's name, email, address and t-shirt size using Excel
• Helped sign in participants, as well as distribute T-shirts on race day
• Was able to help raise over 5,000 dollars in profit
• Improved project efficiency with strategic planning, resource allocation, and time management practices
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability

• Cleaned and inventoried uniforms and practice gear for BSU athletic teams.
• Assisted athletes with individual equipment needs.
• Managed daily equipment distribution for various student teams and events, ensuring timely access.
• Prepared and packed uniforms and equipment for travel competition.
• Maintained a safe, clean and orderly equipment room, minimizing risk of injury or damage to equipment.
• Enhanced equipment organization by implementing an efficient inventory tracking system.