Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jonathon Patrick

Rochester

Summary

Developed in fast-paced retail environment, focusing on team leadership and operational efficiency. Skilled in resource management and customer service excellence, seeking to transition into new field. Eager to leverage transferrable skills to contribute to new and challenging role.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Quicklees
03.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Operation of a cash register for monetary transactions.
  • Operation and maintenance of NY State lottery ticket dispenser.
  • Operation and maintenance of Automated Teller Machine, as well as daily deposits.
  • Organization of cold storage merchandise.

Service Technician

Apogee Exhibits and Environments
07.2024 - 02.2025
  • Assisted in the construction of booths utilizing steel frames and vinyl graphics for Trade Show presentations.
  • Lead in the construction of booths for Trade Show presentations.
  • Corresponded with clients via email to show progress, report damages, and inquire on what needed to be added or taken away.
  • Assisted in the disassembly of Trade Show booths.
  • Lead in the packaging and stowage of steel frames, vinyl graphics, television monitors, and other similar machinery.
  • Lead Return Inspector for booths shipped back to the warehouse.
  • Operation of a Forklift.
  • Operation of a Scissor Lift.

Full Time Register

Hobby Lobby
08.2022 - 07.2024
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Operation of a cash register.
  • Conducted both transactions and returns for customer convenience.
  • Maintained organized store displays by efficiently sorting and returning misplaced items to their designated locations.
  • Participated in sorting new shipments of merchandise.
  • Was a member of the janitorial crew. Our responsibilities included taking out the garbage, sweeping the floors, and cleaning the public restrooms.
  • Department Head of Registers; I was in charge of taking inventory and ordering merchandise for my designated section of the store.
  • Backup Customer Service Manager; when called upon, I was in charge of standing upfront with the registers to both call coworkers to their stations if needed and to settle disputes between customers and employees. As well, I was in charge of handling funds in the safe upfront in the occasion where a register is low on bills.

Education

Nederland High School
Nederland, TX

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Customer relations
  • Problem-solving

Accomplishments

  • Received the Eagle Scout Award on February 07, 2017.

Timeline

Assistant Manager

Quicklees
03.2025 - Current

Service Technician

Apogee Exhibits and Environments
07.2024 - 02.2025

Full Time Register

Hobby Lobby
08.2022 - 07.2024

Nederland High School

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