Hi, I’m
JONATHON PULLEY
SANTA CLARITA
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
years of professional experience
Work History
Robin's Hobbies
Manager
01.2020 - Current
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Robin's Hobbies
Sales Associate
01.2018 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Uber
Driver
11.2017 - 05.2021
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Drove safely in various weather and road conditions to avoid accidents.
Walmart
Sales Associate
05.2017 - 09.2017
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Education
Cal State Univ of Long Beach, CA1250 Bellflower Blvd, Long Beach, CA
from Computer And Information Systems Security
08.2023
University Overview
- 3.8 GPA
Santa Monica CollegeSanta Monica, CA
Associate of Arts from Criminal Justice
09.1995
University Overview
- Relevant Coursework: community service officer
- Culver City Police Department
Cal State Univ Dominguez Hills, Carson, CA1000 E Victoria Street, Carson CA
from Recreation Management
09.1992
Skills
- Contract Development and Management
- Verbal and Written Communication
- Sales and Marketing
- Brand Management
- Customer Service
- Excellent People Skills
- Time Management
- Guest Relations
- Product Promotion
- Retail Store Operations
- Hospitality and Accommodation
- Store Opening and Closing
- Complex Problem-Solving
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Robin's Hobbies
01.2020 - Current
Sales Associate
Robin's Hobbies
01.2018 - Current
Driver
Uber
11.2017 - 05.2021
Sales Associate
Walmart
05.2017 - 09.2017
Cal State Univ of Long Beach, CA
from Computer And Information Systems Security
Santa Monica College
Associate of Arts from Criminal Justice
Cal State Univ Dominguez Hills, Carson, CA
from Recreation Management
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