Summary
Overview
Work History
Education
Skills
Roles And Responsibilities
References
Timeline
Generic

Jonathon Rook

Liberty Hill,TX

Summary

My career objective is to utilize my background in event management, customer service, and thriving under high-pressure situations to excel in roles that require precise planning, seamless execution, and exceptional customer engagement. I am committed to delivering outstanding service and creating memorable experiences, while continuously seeking personal and professional growth to contribute positively to any organization I join.

Overview

3
3
years of professional experience

Work History

Host/Line Cook

Dahlias Cafe
Liberty Hill, Texas
02.2023 - Current
  • Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment
  • Worked with other members of the kitchen staff to ensure efficient service
  • Collaborated with team members to complete tasks quickly and efficiently during peak hours of operation.
  • Provided customers with accurate wait times and monitored waiting list.
  • Managed dining room layout to maximize efficiency of staff members.
  • Ensured compliance with health and safety regulations within the restaurant.

ASSISTANT PAC MANAGER

Liberty Hill High School
Liberty Hill, Texas
08.2021 - 05.2023
  • Supervised vendors onsite during events ensuring they deliver according to their contractual obligations and expectations set forth prior to signing agreements
  • Inspected event facilities to verify conformance to customer requirements
  • Suggested creative ideas to enhance event success
  • Provided leadership and guidance throughout the entire lifecycle of an event from conception through completion
  • Cultivated relationships with clients to set, meet, and deliver on expectations
  • Utilized various reports to verify accurate and timely execution of events
  • Analyzed customer feedback surveys to identify areas for improvement in future events.

Education

GED -

Liberty Hill High School
Liberty Hill, TX
05-2023

Skills

  • Excellent Verbal Communication
  • Customer Needs Assessments
  • Client Requirements
  • Customer Inquiries
  • Interpersonal Skills
  • Issue Resolution
  • Ability To Multitask
  • Customer Service
  • Conflict Resolution
  • Positive Attitude
  • Dependable and Reliable

Roles And Responsibilities

  • Maintained a clean and organized work area, including all cooking surfaces, utensils, and equipment.
  • Managed multiple tasks simultaneously without compromising product quality or service times.
  • Adapted well under pressure in high volume environments while maintaining focus on quality execution.
  • Worked with other members of the kitchen staff to ensure efficient service.
  • Collaborated with team members to complete tasks quickly and efficiently during peak hours of operation.
  • Supervised vendors onsite during events ensuring they deliver according to their contractual obligations and expectations set forth prior to signing agreements.
  • Inspected event facilities to verify conformance to customer requirements.
  • Suggested creative ideas to enhance event success.
  • Provided leadership and guidance throughout the entire lifecycle of an event from conception through completion.
  • Cultivated relationships with clients to set, meet, and deliver on expectations.
  • Utilized various reports to verify accurate and timely execution of events.
  • Analyzed customer feedback surveys to identify areas for improvement in future events.

References

  • Bryon Ellison, Liberty Hill High School Principal, bellison@libertyhill.txed.net
  • Sydney Smitherman, Technical Theatre Director/PAC Manager Director, (843) 271-7474, smithermansd98@gmail.com
  • Naomi Sepedi, Assistant General Manager, (512)-770-7287, Naomie172@gmail.com

Timeline

Host/Line Cook

Dahlias Cafe
02.2023 - Current

ASSISTANT PAC MANAGER

Liberty Hill High School
08.2021 - 05.2023

GED -

Liberty Hill High School
Jonathon Rook