Jonathon Scalf

- Monitored financial performance to pinpoint opportunities for cost savings and revenue growth.
- Conducted candidate interviews to support recruitment efforts.
- Orchestrated employee training programs to ensure adherence to company policies.
- Produced comprehensive reports for senior management highlighting operational metrics.
- Fostered efficient communication among staff to optimize workflow.
- Managed customer complaints with a focus on maintaining service excellence.
- Achieved a 20% increase in market share and sustained a 30-40% share thereafter.
- Enhanced revenue by 50%, providing leadership and mentorship to sales team ranking in the company's top 5.
- Led in extended warranty sales and maintained the highest close ratio company-wide.
- Implemented accountability processes resulting in improved follow-through.
- Facilitated decision-making for new department investment and site expansion.
- Excelled as Rental Coordinator, establishing and nurturing customer relationships for mid to long-term rentals.

- Oversaw a $100m+ regional revenue operation with 105+ employees across 16 departments.
- Managed all facets of daily operations including budgeting, staffing, scheduling, inventory control, customer service, and sales.
- Tracked monthly sales data to generate actionable reports for business development strategies.
- Designed and executed operational strategies to enhance efficiency, reduce costs, and optimize customer satisfaction.
- Conducted candidate interviews to support recruitment efforts.
- Contributed to the development and execution of effective marketing and sales strategies.
- Prepared detailed reports for senior leadership highlighting key operational performance metrics.
- Coordinated employee training programs to ensure adherence to company policies and procedures.
- Established and maintained open communication channels among staff to promote operational efficiency.
- Effectively resolved customer complaints while upholding high service delivery standards.
- Collaborated with other regional managers to standardize processes across multiple locations.

- Managed directional survey operations for a premier oilfield services firm, ensuring accurate trajectory validation of well bores.
- Conducted on-site survey reports in remote, often isolated locations far from major cities.
- Skilled in coordinating with diverse stakeholders from rig floor personnel to corporate executives.
- Maintained 24/7 on-call availability, with a rapid response time of 4-6 hours for deployments.
- Proficient in using both hand tools and computers to ensure job completion.
- Oversaw field projects exceeding $100k in value, emphasizing meticulous project management.
- Expertise includes directional survey reporting, SS201 Surveyor qualification, and proficiency with Gyroscopic, MWD, and GWD technologies.
- Comprehensive understanding of rig floor operations and mechanics.
- Holds certifications in Well Sharp/Well Control, Safe Gulf/Safe Land, THUET (Helicopter Underwater Egress Training), and possesses an active TWIC card.
- Regularly commits to over 100 hours per work week, including on-call responsibilities during nights, weekends, and holidays.

- As Store Manager, assessed store operations and performance to advise senior management on improvements and upgrades.
- Achieved efficiency and profitability across departments including Marketing, Customer Service, and Sales Management.
- Prepared and analyzed P&L reports and managed budgets to optimize financial performance.
- Led district management activities and conducted negotiations to enhance business outcomes.
- Maintained a rigorous 50+ hour work week commitment.
- Completed extensive John Deere training in Sales, DTAC, Service Advisor, Hydraulics, Electrical, Parts, and advanced service in Hydraulic and Electrical systems.

- Oversee sales, inventory, cash reconciliation, and customer service operations.
- Travel to client sites to cultivate strong relationships.
- Analyze inventory and sales data to generate management and budget reports.
- Train and oversee employee training in operations, safety, and technical issues.
- Supervise service department activities, assisting with equipment repairs as needed.
- Manage overall store profitability and drive sales to exceed $5 million annually.

- Based in Houston, managed operations for a leading global air systems supplier headquartered in Coburg, Germany, exporting compressors and related equipment worldwide.
- Oversaw budgeting, business planning, and management of employee time off and payroll.
- Efficiently scheduled technician jobs throughout Southern Texas, ensuring optimal time management.
- Conducted cold calling, negotiated billing, and facilitated sales to drive revenue.
- Proactively forecasted future sales and conducted financial reviews to optimize performance.
- Maintained strong customer relations, managed parts lookup, and facilitated sales transactions.
- Organized regular meetings with technicians to enhance communication and productivity.
- Proficient in using the SAP computer system, enhancing operational efficiency.

- Supported marketing campaigns to enhance sales with current clients.
- Established quality assurance measures for timely project completion to meet customer requirements.
- Generated detailed service reports for senior management evaluation.
- Verified accuracy of customer billing statements before distribution.
- Cultivated and sustained relationships with customers, vendors, and suppliers.
- Conducted root cause analysis on recurring customer issues.
- Addressed customer concerns promptly and effectively.
- Recruited and trained service department staff, expanding team from 3 to 6 technicians.