JONATHON SIVONGXAY
Las Vegas
Summary
I've worked in the restaurant business for almost 10 years. After a few years working front of house, I picked up an interest in kitchen work. Learning new things and picking up different skills to help better myself for the future. Working in the front I offer the ability to thrive under pressure while keeping myself professional and maintain a healthy environment for the guest/team members. Working in the kitchen I offer knowledge as a cook, bringing excellent cooking, food handling, and sanitation skills. Maintaining maximum quality in the kitchen under pressure and making sure the customer leaves satisfied.
Overview
8
8
years of professional experience
Work History
Server
Zippys
10.2023 - Current
- Provided exceptional customer service to enhance guest satisfaction.
- Assisted with menu knowledge to facilitate informed dining choices.
- Collaborated with team members to ensure timely food and beverage delivery.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Supported inventory management by restocking supplies as needed.
- Learned safety protocols and food handling standards for compliance.
- Engaged with guests to create welcoming atmosphere and encourage return visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Line Cook
Famous Foods
12.2021 - 10.2023
- Maintained cleanliness and organization of kitchen workspace and equipment
- Assisted in inventory management by tracking ingredient usage and supplies
- Collaborated with team members to ensure timely food service during peak hours
- Operated kitchen equipment safely, adhering to health and safety regulations
- Developed skills in food preparation techniques and cooking methods
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Plated and presented all dishes to match established restaurant standards.
Server
Yama Sushi
08.2020 - 12.2021
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Line Cook
Krung Siam
09.2019 - 07.2020
- Supported senior chefs in training new kitchen staff on procedures
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Checked food temperature regularly to verify proper cooking and safety.
- Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Improved kitchen efficiency by streamlining prep tasks and effectively organizing workstations.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Grilled meats and seafood to customer specifications.
- Enhanced customer satisfaction by consistently delivering high-quality dishes in a timely manner.
Cashier/Line Cook
Mumfresh
12.2018 - 09.2019
- Processed customer transactions efficiently using point-of-sale systems
- Prioritized orders to maintain efficiency and synchronize timely delivery of guest orders.
- Communicated with kitchen crew members to delegate tasks and responsibilities.
- Adhered to safety and sanitation requirements regarding food handling, storage, and preparation.
- Memorized recipes and cooked meals to meet all required nutrition and portion specifications.
- Reported kitchen incidents or safety hazards and followed up to verify resolution.
- Covered kitchen needs by cross-training in different positions and filling in for absent team members.
- Plated and examined completed orders to verify quality and portion size.
- Prepare and serve beverages, such as soda and water.
- Measured and mixed ingredients to follow recipes, cooking items according to instructions.
Runner/Food Expeditor
Boat House
06.2018 - 12.2018
- Assisted in maintaining cleanliness and organization of work areas to ensure compliance with health standards.
- Collaborated with team members to streamline workflow, enhancing overall service speed and efficiency.
- Trained new runners on operational procedures and safety protocols to promote a cohesive work environment.
- Checked quality of dishes from the kitchen crew before being served to customers.
- Organizing ticket placement by time and importance.
- Kept dishes, utensils, and glassware cleared away and moved to dishwasher for cleaning.
- Maintained readiness for guest needs by quickly transporting glassware and utensils to and from the kitchen.
- Backed up serving staff with delivering food and beverages to tables and collecting used items.
- Assisted customers with requests such as bringing replacement silverware and finding servers.
- Scraped and stacked dirty dishes and carried dishes and other tableware to kitchens for cleaning.
- Supported servers by refilling drinks, retrieving items, and restocking service stations.
- Helped kitchen crew keep orders moving out by managing service.
- Satisfied guests with prompt assistance and friendly service.
Education
High School Diploma -
Kapolei Highschool
Kapolei, HI06-2015
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Team collaboration
- Sales expertise
- Quality control
- Organization
- Exceptional communication
- Order taking
- POS system operation
Timeline
Server
Zippys
10.2023 - Current
Line Cook
Famous Foods
12.2021 - 10.2023
Server
Yama Sushi
08.2020 - 12.2021
Line Cook
Krung Siam
09.2019 - 07.2020
Cashier/Line Cook
Mumfresh
12.2018 - 09.2019
Runner/Food Expeditor
Boat House
06.2018 - 12.2018
High School Diploma -
Kapolei Highschool